Principal Consultant – Cyber & Operational Resilience
Location: London (Hybrid) | Practice Area: Finance, Risk, Regulatory & Financial Crime | Type: Permanent
Strengthen cyber resilience and safeguard critical operations across financial services
The Role
Capco is seeking experienced Principal Consultants to join our Cyber & Operational Resilience capability within the Finance, Risk, Regulatory & Financial Crime (FRRF) practice. You'll work with senior stakeholders across financial services organisations to design and deliver cyber resilience strategies, implement robust resilience frameworks, and enhance operational resilience capabilities. This role combines strategic advisory with hands-on delivery, helping clients strengthen cyber risk management, meet evolving regulatory expectations, and build resilient operating models. You'll also leverage approved AI tools and AI-enabled ways of working to enhance analysis, improve delivery, and generate data-driven insights while applying responsible AI practices and appropriate human oversight.
What You'll Do
- Deliver cyber and operational resilience transformation programmes aligned to regulatory frameworks such as PRA, DORA, and other global resilience standards, identifying opportunities to leverage AI-enabled workflows and automation.
- Assess and enhance cyber resilience capabilities, including resilience frameworks, operating models, controls, and governance, using AI-enabled analysis where appropriate to strengthen decision-making and operational effectiveness.
- Support third-party and vendor risk assessments, identifying vulnerabilities across supply chains and technology ecosystems while combining AI-enabled insights with expert judgement.
- Design and implement resilience governance, Important Business Services (IBS), Impact Tolerance (ITOL), scenario testing, and reporting frameworks, ensuring robust governance, validation, and oversight where AI-assisted tools are utilised.
- Collaborate with technology teams to support cyber tooling, cloud security initiatives, and control enhancements, identifying opportunities to responsibly apply AI to improve client outcomes.
What We're Looking For
- Experience in cyber resilience, cyber risk, and operational resilience within financial services or management consulting.
- Strong understanding of cyber security frameworks such as NIST and ISO 27001, together with regulatory expectations including PRA and DORA.
- Practical experience delivering resilience testing, control assessments, remediation programmes, and technology-enabled transformation initiatives.
- Ability to translate complex regulatory requirements into practical business and technology solutions while leveraging approved AI tools to enhance analysis and delivery.
- Excellent communication and stakeholder management skills, together with an interest in AI-enabled ways of working and responsible AI adoption within regulated environments.
Bonus Points For
- Experience delivering cyber security assessments, cloud security initiatives, or security architecture programmes.
- Exposure to third-party risk management, supplier resilience, and operational resilience frameworks.
- Experience supporting or leading scenario testing, resilience reporting, and operational resilience embedding programmes.
- Familiarity with cyber tooling, security monitoring platforms, risk technologies, or AI-enabled cyber analytics.
- Previous consulting experience within financial services or the energy sector.
Why Join Capco
- Deliver high-impact transformation programmes for Tier 1 financial institutions.
- Work in a collaborative, flat, and entrepreneurial consulting culture.
- Access continuous learning, industry certifications, and structured career development.
- Help shape the future of cyber and operational resilience through innovation, automation, and technology.
- Be part of a team delivering meaningful change across financial services and energy.
Benefits
- Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.
- Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders.
- Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.
- Family Care: Eight complimentary backup care sessions for emergency childcare or elder care.
- Holiday Flexibility: Five weeks of annual leave with the option to buy or sell holiday days based on your needs.
- Continuous Learning: Minimum 40 Hours of Training Annually. Take your pick—workshops, certifications, e-learning—your growth, your way. Business Coach assigned from Day One to help accelerate your development.
- Healthcare Access: Convenient online GP services.
- Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance.
Inclusion at Capco
We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know—we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration—a mindset that shapes how we work with clients and each other every day.
#LI-KA1
Skills Required
- Experience in cyber resilience, cyber risk, or operational resilience within financial services or consulting
- Strong understanding of cyber frameworks and regulatory expectations
- Practical experience in resilience testing and control assessments
- Ability to translate regulatory requirements into actionable solutions
- Strong communication skills for stakeholder engagement
What the Team is Saying
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
