We enable financial institutions to become digital leaders.
As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here.
We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together.
What you will be doing :
- Attending to requirements gathering meetings
- Writing Business Requirement Documents with adequate inputs
- Mapping of requirements to the modules/features
- Creating a detailed business analysis, outlining problems, opportunities and solutions for a business
- Defining business requirements
Skills / Requirements :
- Bachelor’s degree in a related field
- 13+ years of experience as a Business Analyst
- Strong knowledge of digital channels is required
- Proven experience in digital banking, including comprehensive knowledge of mobile and internet banking features and functionalities
- Thorough understanding of at least one of the Retail Banking Operations or Functions like Card Operations, Digital Banking, Retail On boarding and Account Opening
- Ability to convert concepts into visual diagrams and process flows using tools such as MS Visio, Balsamiq, or Adobe XD
- Knowledge of UI/UX standards and experience with design mockups is an asset
- Experience in writing documentation for software applications or products
- Ability to prioritize the requirements
- Ability to consult the solution and development team
- Strong analytical thinking and problem-solving skills
- Excellent oral and written communication skills
- A high level of English proficiency is required
About VeriPark:
We are a global technology company with more than two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide.
With offices in 15 countries from North Americover Europe and the Middle East to Kuala Lumpur, our 900+ colleagues are serving customers in more than 30 countries worldwide.
If you like value growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Top Skills
What We Do
VeriPark is a global solutions provider enabling financial institutions to become digital leaders with its Intelligent Customer Experience suite. With its main offices located in the United Kingdom, Europe, Canada, United States, Asia, Africa and the Middle East, VeriPark is helping financial institutions to enhance their customer acquisition, retention and cross-sell capabilities by providing proven, secure and scalable Customer Relationship Management, Omni-Channel Delivery, Branch Automation, Loan Origination, Next Best Action (leveraging the power of Azure machine learning) solutions. VeriPark works collaboratively with clients to develop innovative technology strategies and solutions, which touch millions of people every day, and bring the promise of digital transformation to life. With the help of VeriPark's end-to-end seamless customer experience solutions, businesses get the chance to drive more engaging interactions with their customers or partners by capturing their needs, gaining personalized insights, and placing customers at the core of their digital transformation and innovation. VeriPark's solutions also enable businesses to: • enhance and automate customer services across assisted and digital channels, • increase wallet share, • satisfy customers with timely and relevant offers, • turn up cross-sell and up-sell ratios, • empower their employees with a holistic Unified Front End and 360 Single View of the Customer.
