Principal Associate, Tech Students & Grads Onboarding Program Manager

Center 3 (19075), United States of America, McLean, Virginia
Principal Associate, Tech Students & Grads Onboarding Program Manager
Capital One's Students & Grads (S&G) Programs team is at the forefront of attracting, sourcing, and developing talent from recent college graduates to senior leaders across the enterprise. We aspire to provide a best-in-class experience for our associates and business partners, and have a ton of fun along the way. Our culture and people are integral to our growth and success, where innovation is rewarded and you can learn from talented coworkers.
We are looking for an exceptional Program Manager to help oversee the strategy and delivery of the Tech S&G Onboarding experience for the programs in the Tech S&G Portfolio, which include Capital One Developer Academy, Cyber Security Internship Program, Cyber Security Program, Technology Development Program, and Technology Internship Program. The Onboarding Program Manager will be a member of the Technology Horizontal Operations Pod providing support across the Tech S&G Team to create engaging experiences for associates and interns in the Technology S&G Portfolio.
The ideal candidate will have proven experience leading projects and processes in a well-managed way. They should be excited about the opportunity to influence strategic decisions using a data-backed approach. We are looking for team players who are solution-oriented, are comfortable working in ambiguity, and have effective program / process management, communication, and customer focus skills.
Key responsibilities of the role will vary and will include:

• As the Onboarding Program Manager, you will serve as a critical connection point for our Horizontal Operations Pod, and interactions will include, but are not limited to our Accountable Executives, Learning & Development partners (incl. Tech S&G L&D Pod and Tech College), HR Logistics Team, and Line of Business Stakeholders.
• Lead the strategic direction for the onboarding program / process for Tech S&G Programs, which may include defining team scope and impact, strengthening partner interaction models, and communicating team goals across the organization and relevant stakeholders.
• Develop and implement a communication strategy, related to Tech S&G Program initiatives, including, but not limited to onboarding, rotation, and stakeholder engagement.
• Utilize data to understand trends and align with partners to solve problems and improve associate and intern onboarding experience.
• Manage stakeholder relationships and influence leaders across partner groups by overseeing the quarterly line of business update strategy.
• Consult and problem solve across the Tech S&G Programs Team and the broader Student & Grads organization.
• Contribute to the team's goals through a variety of other program management functions, which may include communications support, meeting or event facilitation, assessment data analysis, and more.

Basic Qualifications:

• High School Diploma, GED or equivalent certification
• At least 4 years of program management or at least 4 years of recruiting or at least 4 years of consulting experience or a combination
• At least 2 years of experience in Google Suite products (Sheets, Slides, Docs)

Preferred Qualifications:

• Bachelor's degree or military experience
• At least 2 years of people management experience
• At least 5 years of program management, client facing, or consulting experience, or a combination
• At least 3 years of experience in Human Resources or Human Capital Consulting
• Experience analyzing metrics, trends, and survey data, and using them to make strategic changes

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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