Presales Solutions Architect - Systems & Tooling
We are currently seeking an exceptional and motivated Solutions Architect to join our dynamic presales team. In this role, you will serve as a guiding technical force—owning, evolving, and innovating the systems, tooling, and environments that empower our field organization. You'll work at the intersection of engineering, product, and field enablement to ensure our demo infrastructure and presales tooling reflect the cutting edge of the Moveworks platform.
Your mission is to scale the impact of the presales team by providing production-grade demo environments, robust integrations, automation tooling, and scalable assets. You will leverage your deep technical expertise and strategic mindset to turn prototype ideas into repeatable solutions, drive internal adoption of new capabilities, and help bridge the gap between product innovation and field readiness.
What You’ll DoOwn and Evolve Moveworks Demo Environments- Collaborate with Product and Solutions Engineering to turn high-impact workflows and prototype ideas into standardized tools and environments.
- Manage and maintain environments such as demo, labs, and partner enablement instances to ensure they are reliable, scalable, and aligned with current product functionality.
- Drive the rollout of new features and capabilities in partnership with Product and Engineering, validating functionality and ensuring presales readiness.
- Establish and lead lightweight release/change management processes, including version control and rollback plans, to minimize disruption and ensure consistency.
- Act as the internal technical expert on Moveworks' core platform functionality, supporting presales engineers by debugging complex issues, clarifying platform behavior, and surfacing root causes to Product and Engineering.
- Oversee external environments (e.g., ServiceNow, Microsoft 365, Okta, Slack, Jira, Confluence) used in demo workflows.
- Maintain integration reliability, access controls, and consistent configurations across environments.
- Continuously expand these systems to support emerging use cases and demonstrate the latest Moveworks capabilities.
- Design and build automation for provisioning, resets, and content updates using tools like Workato, Superblocks, and scripting languages.
- Create reusable demo assets, modular blueprints, and scalable templates that empower the field to deliver impactful product demonstrations.
- Lead efforts to systematize tooling and infrastructure to support growth across the presales and partner landscape.
- Collaborate closely with the sales and presales engineering teams to provide unwavering support for strategic initiatives.
- Contribute to onboarding content, internal documentation, and enablement sessions to improve field fluency and agility.
- Partner with cross-functional stakeholders to anticipate presales needs and proactively deliver technical solutions that unlock scale.
- Rapidly develop and iterate on new integrations, plugins, or workflow accelerators (e.g., agent workflows, custom connectors, or automation packs).
- Pilot advanced functionality before broader field deployment and serve as a critical feedback channel to Product and Engineering.
- 6+ years of experience in solutions architecture, technical consulting, systems engineering, or presales/post-sales roles.
- Deep technical expertise across enterprise systems (ITSMs, ERPs, CRMs, HCMs) and integration methodologies (REST APIs, automation platforms).
- Experience managing demo or sandbox environments with a focus on performance, scalability, and alignment with product evolution.
- Strong scripting and automation skills (e.g., Python, JavaScript, Bash, PowerShell); experience with tools like Workato or Superblocks is a plus.
- Solid understanding of identity and access management, SaaS administration, and integration reliability across tools like Okta, M365, and ServiceNow.
- Proven ability to lead cross-functional technical projects from concept to execution, with excellent documentation and stakeholder management.
- Passion for innovation and enablement—excited by the challenge of turning complex ideas into scalable, repeatable solutions.
- Excellent communication and presentation skills, with the ability to convey technical concepts clearly across diverse audiences.
- Bonus: Experience supporting presales or partner teams with demo tooling or enablement infrastructure.
Base Compensation Range: $160,000- $239,000
*Base Compensation range is location dependent
Compensation Structure: OTE [Base Salary + Commission] + Equity
*Our compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions or bonus plans.
Ultimately, in determining pay, final offers may vary from the amount listed based on geography, the role’s scope and complexity, the candidate’s experience and expertise, and other factors.
Moveworks Is An Equal Opportunity Employer
*Moveworks is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other characteristics protected by law.
Moveworks is an AI Assistant that helps all employees find information, automate tasks, and be more productive. We give the entire workforce one interface to get answers and take action across every enterprise system. And for developers, we make it easy to build and deploy AI agents that bring the power of Moveworks to every business process or workflow.
It’s all powered by a pioneering Reasoning Engine paired with an Agentic Automation Engine that, together, are able to handle even the most complex requests by understanding queries, then building and executing intelligent plans to fulfill them — in seconds.
Founded in 2016, Moveworks has raised $315M in funding, and eclipsed $100M in ARR in 2024 thanks to our award-winning product and team. Along the way, we’ve earned recognition as a leader in the Forrester Wave for Conversational AI Platforms for Employee Services, as a member of the Forbes Cloud 100 and AI 50 lists, and as one of America’s Most Loved Workplaces according to Newsweek.
Today, Moveworks has over 500 employees in six offices globally, and is backed by some of the world's most prominent investors including Kleiner Perkins, Lightspeed, Bain Capital Ventures, Sapphire Ventures, Iconiq, and more.
Over 350 leading organizations like Marriott, Databricks, Toyota, CVS Health, and Honeywell trust Moveworks to increase operational efficiency, enhance the employee experience, and drive lasting AI transformation.
Come join one of the most innovative teams on the planet!
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What We Do
The Moveworks Copilot unifies every business system, giving employees one place to go to find information and automate tasks, increasing employee productivity by simplifying work. Powered by a genAI infrastructure that leverages the world’s most advanced LLMs and our proprietary MoveLM models, the Moveworks Copilot understands employee requests, devises intelligent plans, then executes actions to get work done across application boundaries.
The world’s most recognizable brands like Databricks, Broadcom, Hearst, and Palo Alto Networks trust Moveworks to automate repetitive support issues, to provide a universal search interface, and for common use cases across different applications. Learn more at Moveworks.com.
Why Work With Us
Company culture is difficult to distill. Sure, we could tell you about our 5-star rating on Glassdoor, or about how we were named to the Forbes AI 50 list. But the truth is that no talking point can capture what it’s like to work alongside this team every day, as we continue to push the boundaries of what’s possible with enterprise AI.
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