Premium Audit Consultant

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3 Locations
Remote or Hybrid
Cloud • Insurance • Professional Services • Analytics • Cybersecurity
The Role
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA's benefits, check out our Candidate Guide .
The Premium Audit Consultant will handle the Midwest territory, conducting premium audits primarily for Minnesota, South Dakota, North Dakota, and Iowa. This is a work from home position requiring the timely completion of remote/hybrid audits with some business travel within the assigned territory to perform physical audits of Property & Casualty Commercial Lines policies at customers' premises when required. In this role you will establish the appropriate classifications, basis of premium, and premium exposures in accordance with company policy, ISO, NCCI & Independent Bureaus' policies and regulations. Experience with ISO, NCCI & Independent Bureau States such as the California WCIRB is required. Excellent verbal and written communication skills are necessary to conduct entrance/exit interviews while conducting audits. Strong organizational, time management and interpersonal skills. Proficient with Microsoft Office and good working knowledge of Excel spreadsheets is a plus.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
  • Conducts audits of highly complex accounts substantiating accuracy of policy classifications, exposure base inclusions/exclusions, status of subcontractors, subcontractor cost allocations, business and final customer relationship and audits the overall business. Develops proper premium basis on risks adhering to strict time deadlines.
  • Conducts interviews with the insured to obtain information regarding the insured's operations and business model to obtain a good working knowledge and analysis of the risk. Determines employee job classifications based on job role and responsibilities and exposure to hazard.
  • Compiles and analyzes client's operations and accounting records for accuracy in preparation of audit, including examining and authenticating classifications related data from business records as well as a visual inspection of the insured's business.
  • Recognizes and communicates regular and irregular audit findings and financial conditions of an insured to the agent and branch underwriting. Informs corporate investigations and underwriting of questionable operations, including suspected fraud.
  • Prioritizes territorial assignment for policy review and audit load.
  • Conducts training for less experienced audit staff. Monitors and provides guidance on the accuracy of policy classifications and proper premium basis development.
  • Stays up to date on trends and developments within specialty area as well as the insurance industry.
  • May assist in the performance of operational audits.

Reporting Relationship
Manager or above
Skills, Knowledge and Abilities
  • Solid knowledge of corporate auditing practices, procedures and principles as well as solid knowledge of the insurance industry, the organization and departmental functions and operations.
  • Solid knowledge of statutory and other complex accounting principles, practices and procedures.
  • Ability to effectively ask probing questions of insured to ascertain conclusions about the business operations.
  • Interacts both tactfully and effectively in difficult situations to properly identify risk, delving and probing further as judgment and situation dictates.
  • Solid knowledge of the General Liability, Workers Compensation and Business Auto Liability functions and procedures, including state and regulatory guidelines.
  • Excellent project management, organizing and planning skills.
  • Must be self-directed.
  • Solid analytical and problem solving skills with the ability to effectively resolve issues of a complex nature.
  • Solid interpersonal, presentation, verbal and written communication skills with the ability to effectively influence and interact with internal and external business partners.
  • Solid knowledge of Microsoft Office Suite, accounting systems and applications, and other business-related software systems.
  • Ability and willingness to travel.

Education and Experience
  • Bachelor's Degree, preferably in accounting or finance, or equivalent. Advanced degree or professional designations preferred.
  • Experience with ISO, NCCI & Independent Bureau States such as the California WCIRB is required
  • Typically a minimum of five years of related work experience.
  • PAAS Certification a plus

#LI-Remote
#LI-DM1
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected] .

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The Company
HQ: Chicago, IL
7,000 Employees
Year Founded: 1897

What We Do

CNA is one of the largest U.S. commercial property and casualty insurance companies. Backed by more than 125 years of experience, CNA provides a broad range of standard and specialized insurance products and services for businesses and professionals in the U.S., Canada and Europe. As a company of allies, we understand the importance of fostering an inclusive and supportive culture for all employees. Our eight Employee Resource Groups elevate the voices of underrepresented groups and champion critical DEI initiatives in the workplace and beyond. We strive to promote an environment of inclusion and continuously work to ensure all employees feel valued and respected.

Why Work With Us

CNA knows the importance of having the tools you need to expand your expertise and develop your career. With a variety of cross-discipline and cross-functional opportunities, CNA provides you with the tools and resources needed to customize your career path and understand what is needed to be effective in your role.

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