Pre-Sales Solutions Engineer

Reposted One Month Ago
Be an Early Applicant
Hiring Remotely in Belgium
Remote
Senior level
Hardware • Security • Software • Cybersecurity
The Role
Support sales by qualifying technical requirements, designing and demonstrating video security and access control solutions, responding to RFPs, providing on-site integration/troubleshooting/training, and collaborating with technical support and partners to ensure customer satisfaction.
Summary Generated by Built In
Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.


Department Overview
As a member of the Video Security and Access control business, the Pre Sales Solutions Engineer will work closely with the MSI Sales team to develop and position solutions involving Video Security and Access control. The Sales Engineer is responsible for technical aspects of the sales process, and works closely with the Sales Department to develop and position solutions involving MSI products.
During the needs analysis process, confirm that MSI products meet the prospect’s requirements and assist in technical qualifications. Throughout the proposal process, articulate the technology and demonstrate MSI solutions to both business and technical users. Position MSI products relative to competition and formulate system designs that conform to both technical and budgetary requirements.
During the acceptance and deployment process, provide on-site support for integration, troubleshooting, and training. Work together with technical support staff in assisting clients post-purchase to ensure the highest in customer satisfaction.
Job Description

Key responsibilities of the Sales Engineer:

  • Articulate the technology and demonstrate differentiated value propositions to both business and technical prospects

  • Conduct compelling product demonstrations and lead technical discussions

  • Support Sales Team in responding to RFP’s and designing, specifying, and quoting systems

  • Effectively disseminate product knowledge by providing thorough training to Sales Team, Manufacturing Representatives, Integrators, and End-Users

  • Extensive travel to provide on-site support for integration, troubleshooting, and training

  • Collaborate with the Technical Support team in providing post-sales support to customers

  • Develop and maintain strong relationships with customers and partners

Qualifications or the Sales Engineer :

  • 5+ years experience in Sales Engineering for a technology company

  • Strong understanding of the video surveillance & access control market and technologies

  • Fluent in English, French and Dutch

  • Self-motivated and focused individual with a passion for technology and an aptitude for customer satisfaction

  • Excellent verbal and written communication skills

  • Strong negotiation skills

  • Excellent presentation skills

  • Strong analytical and troubleshooting skills


Basic Requirements

    Technical knowledge of the Sales Engineer :

    • Intimate knowledge and experience with Windows troubleshooting tools and techniques

    • Excellent knowledge of networking principles and IP communication

    • Experience with computer hardware configuration and troubleshooting

    • Experience with network equipment configuration and troubleshooting

    Preference will be given to candidates with one or more of the following:

    • University/technical college degree

    • Prior experience in surveillance industry

    • Certification for any competitive products


    Travel Requirements
    Over 50%
    Relocation Provided
    None
    Position Type
    Experienced

    Referral Payment PlanYes

    CompanyMotorola Solutions Belgium S.A.

    EEO Statement

    Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

    We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

    Skills Required

    • 5+ years experience in Sales Engineering for a technology company
    • Strong understanding of the video surveillance and access control market and technologies
    • Fluent in English, French and Dutch
    • Intimate knowledge and experience with Windows troubleshooting tools and techniques
    • Excellent knowledge of networking principles and IP communication
    • Experience with computer hardware configuration and troubleshooting
    • Experience with network equipment configuration and troubleshooting
    • Excellent verbal and written communication, presentation, negotiation, analytical and troubleshooting skills
    • University or technical college degree
    • Prior experience in surveillance industry
    • Certification for any competitive products

    Motorola Solutions, Inc. Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Motorola Solutions, Inc. and has not been reviewed or approved by Motorola Solutions, Inc..

    • Healthcare Strength — Healthcare coverage is effective from day one with multiple national carrier options and bundled prescription coverage. Offerings also include mental health benefits and Flexible Spending Accounts, with optional pet insurance.
    • Leave & Time Off Breadth — Time off includes generous PTO with 9–10 paid holidays, and many salaried roles use a Flex Time Off or unlimited PTO approach. Paid parental and family leave plus adoption assistance expand support.
    • Retirement Support — Retirement benefits feature a 401(k) with company match and immediate vesting. Additional financial programs like an employee stock purchase plan, performance bonuses, and company equity bolster long-term value.

    Motorola Solutions, Inc. Insights

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    The Company
    HQ: Chicago, IL
    21,000 Employees

    What We Do

    Motorola Solutions is a global technology company that provides mission-critical communications, video security, and command center software to help protect people, property, and places for public safety agencies and enterprises.

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