Pre-Sales Solutions Consultant

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
Mid level
eCommerce • Software
We build software to help businesses and people connect through commerce
The Role
The Solutions Consultant supports the sales team as an e-commerce and OMS subject matter expert. Responsibilities include delivering product demos, leading business discovery, responding to RFPs, and communicating customer feedback to product and engineering teams. The role emphasizes collaboration, technical guidance, and representation at industry events.
Summary Generated by Built In

Who we are: 

We are a brilliant team making our history to evolve the commerce industry. fabric is the next-generation commerce platform that is designed to provide the commerce services customers expect so they can build world-class experiences, anywhere. 


fabric is on a mission to revolutionize commerce for everyone, and we empower businesses that are striving to deliver commerce that drives conversion and customer outcomes. Leading retailers, including Chico’s, Brooklinen, and Ashley’s Furniture, trust fabric to run their modern commerce business. Headquartered in San Francisco, fabric was founded in 2017 by a group of industry veterans determined to bring the same technical principles found at Amazon to retail.


No matter what field you are in, fabric has exciting opportunities for people passionate about making a difference and skilled at what they do!


Here are four questions you should ask yourself:

- Do I believe in fabric's mission?

- Am I eager to build cool things?

- Am I excited to collaborate with brilliant people?

- Am I motivated to disrupt e-commerce?


If the answer is yes, we want to talk to you!


Where we hire: 

United States (California, Washington, New York, Texas, Massachusetts)


Your next career: 

The Solutions Consultant plays a critical role in our organization by supporting the sales team as an e-commerce / OMS subject matter expert and by delivering thoughtful product demos that drive deal closure. This role requires a deep understanding of eCommerce and Order Management systems and best practices, along with strong presentation and storytelling skills. The ideal candidate has at least 3-5 years of similar experience in the ecommerce or Order Management space working for a product vendor or consulting organization.


Your responsibilities:

- Work closely with Sales in helping devise value-based solutions for prospective customers. 

- Be a subject matter expert for all elements of the fabric platform.

- Lead business and technical discovery during the sales cycles

- Customer demos

- Work on RFPs RFIs

- Intake of customer feedback in order to communicate with product & engineering teams for potential roadmap initiatives

- Support the product marketing and partnership teams 

Provide technical guidance during the sales process to the sales team and potential customers to ensure that deals are closed consistently

- Represent the company at industry events and panels


What you bring to the table: 

- Experience in a technical consulting, solutions, or engineering role 

- 5+ years of technical experience (eCommerce or Order Management)

- Degree in Computer Science, Engineering, or equivalent experience

- Willingness to learn

- Advanced written and verbal communication skills

- Strong strategic thinking and analytical skills

- Understand technology and ability to work with technical people

- Motivated by the success of your team and customers

- Bachelor’s degree in Computer Science, Engineering, Information Technology, or an equivalent degree


The annual base salary range for this position is 136k to 182k USD.

The annual base salary range for this full-time position reflects the minimum and maximum target salaries for the position across all US locations. Actual pay may vary, depending on qualifications, experience and location. In addition, this role may be eligible for an annual performance bonus, equity options, and company benefits (your recruiter can share more details during the hiring process). Final offer amounts may vary from the amounts listed above.


What we bring to the table:

- Competitive compensation packages

- PTO and Holiday plans

- Benefits packages which include Medical, Dental, Life, and Vision

- Wellness & Technology Programs 

- 401k Program 

- Fast-paced, fun and collaborative environment 

- A team invested in you both personally and professionally


*fabric is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.


#LI-Remote

Top Skills

Ecommerce
Order Management
The Company
HQ: Seattle, WA
350 Employees
Hybrid Workplace
Year Founded: 2017

What We Do

When contemplating the vision for fabric, our co-founder arrived at this: Commerce is about trade, and trade is social dealings between people. It’s also a common framework across all our differences as humans. People often connect through nationality, race, religion, and other constructs, but one of the best ways to connect is through commerce. To facilitate this, something is needed to revolutionize outdated e-commerce technology and platforms. We call this fabric.

Why Work With Us

Commerce is about social dealings between people that can happen between any person in any circumstance. We aim to facilitate these dealings with our commerce platform called fabric. Building fabric requires teammates as diverse as the people it serves and we welcome job applications from anyone aligned with our vision. Join the new commerce fabric

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