Pre-Sales IoT Engineer | Networking Solutions
Do you enjoy working directly with customers to design and deliver real-world IoT and networking solutions?
Good, we would like to introduce you to Teltonika.
Following growth within the team, we are on the look-out for to add a talented Pre-Sales Networking & IoT Engineer to our UK Team, working in our networking solutions division.
We have been creating IoT solutions for over 25 years, with offices in over 27 countries and more than 2,500 employees worldwide. We are a family owned, Lithuanian company, with most of our leadership and management teams all rising through the ranks of the company. Our people are our strength and share our vision to become a global leader in the IoT field, inspiring people to innovate, scale their businesses and change lives.
Teltonika’s networking solutions business unit develops and manufactures industrial and enterprise connectivity equipment, primarily routers, switches, gateways, and modems. Our networking devices serve clients in the most complex areas of Industry 4.0, Smart City, and Green Energy.
Our UK base opened in 2024, as part of Teltonika’s largest international expansion, building on 25 years of experience in the IoT market, bringing even more high-quality, Lithuania-made devices to the local market.
Location: Salford, Greater Manchester, UK Head Office, Suite 2.1, Building 8, Exchange Quay, Salford, M5 3EJ.
In this role, you will:
- Be an expert advisor to employees and clients on devices/solution-related technical issues
- Provide guidance on integrating our products into client solutions and resolve challenges relating to Teltonika Networks products. You’ll do this through communication with both customers and our remote support team, via ticketing, emails and online meetings
- Self-sufficiently resolve technical issues originating from customer’s configuration, firmware/software, other sources
- Have hands-on experience with Linux based OS, industrial protocols, various networking services and protocols and occasional 3rd party peripherals
- Conduct training sessions for employees and clients on our products and solutions
- Preparing documentation for internal and external use (e.g., Teltonika Wiki)
- Act as a key link between Teltonika Networks R&D and other departments or customers, facilitating the resolution of complex technical challenges
- Work closely with Sales Managers in a customer-facing role, involving travel, on-site meetings, and online support
What we expect of you:
- Knowledge in Computer Networking and / or technical or engineering education
- Excellent communication and presentation skills – you communicate clearly and can make complex technical detail accessible to your audience
- You are service-centred and have the ability and desire to help others
- Capability of working in a fast-paced environment
- Ability to form technical documentation
- Experience in 2nd or 3rd line technical support would be considered an advantage
- Certification in CCNA or similar courses would be considered an advantage.
What we offer:
- An attractive basic salary plus bonus scheme
- Flexibility to work around our core hours of 8am – 5pm + hybrid working policy.
- Enhanced annual leave + your birthday off each year. We are closed at Christmas.
- Free on-site parking and 2-minute walk to Exchange Quay tram-strop.
- Free onsite wellness centre, weekly gym class schedule and community events.
- Remote GP, second medical opinion, counselling and physiotherapy access.
- Nationwide employee discounts including tech purchase and Cycle to Work scheme, via our perks partners.
- Life assurance.
- Generous referral scheme.
If you have any questions, please do not hesitate to contact Bethany O'Neill, HR Manager, [email protected]
Skills Required
- Knowledge of computer networking
- Technical or engineering education
- Excellent communication and presentation skills
- Service-oriented approach and willingness to help others
- Ability to work in a fast-paced environment
- Ability to create technical documentation
- Experience in second- or third-line technical support
- CCNA certification or similar networking courses
Teltonika IoT Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Teltonika IoT Group and has not been reviewed or approved by Teltonika IoT Group.
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Healthcare Strength — Core medical coverage is commonly included, with private/additional health insurance in many regions and options like psychological counseling and dental in some locations. In certain roles, coverage can extend to family members.
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Leave & Time Off Breadth — Paid vacation, sick leave, and extra personal days such as a birthday day off are noted across multiple locations. Some regions also highlight summer-hour schedules and robust annual leave frameworks.
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Strong & Reliable Incentives — Sales compensation includes uncapped commissions and sizable bonuses for top performers. High achievers are positioned to see significant earnings upside.
Teltonika IoT Group Insights
What We Do
Teltonika IoT Group is a Lithuanian high-tech company group that designs, develops, and manufactures Internet of Things (IoT) devices and solutions for businesses, operating in niches such as telematics, networking, telemedicine, and EV charging.
