Pre-Sales Engineer

Posted 21 Days Ago
Chicago, IL, USA
In-Office
80K-120K Annually
Mid level
Hardware • Information Technology • Internet of Things • Software
The Role
The Pre-Sales Engineer will design scalable IT solutions, create demos, translate customer needs into product feedback, and support partners while operating autonomously in a dynamic environment.
Summary Generated by Built In

About Ubiquiti

At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity.


At Ubiquiti, pre-sales engineering is not a support function—it’s a strategic lever. You’ll work at the intersection of customers, partners, and product, helping define how modern IT infrastructure is designed, deployed, and scaled.

The Role

We’re looking for a Pre-Sales Engineer who thrives in ambiguity, thinks in systems, and enjoys turning complex, real-world problems into simple, scalable solutions. You’ll work across Ubiquiti’s expanding ecosystem—including routing, switching, security, SD-WAN, cameras, and access control—partnering with enterprise customers, MSPs, and internal teams to design architectures and influence product direction. This is not a traditional, script-driven sales engineering role. You’ll be expected to operate with autonomy, challenge assumptions, and contribute to how UniFi evolves—not just how it’s sold.

What You'll Do

  • Own problem discovery and design scalable solutions across networking and physical security, even when requirements are unclear
  • Create presentations, demos, and training content that translate complex systems into clear, compelling narratives
  • Translate customer and partner needs into structured, actionable feedback that informs product direction
  • Scale the Partner Program by onboarding new MSPs/SIs and growing existing partners through repeatable, high-quality deployments
  • Support both inbound opportunities and proactive outbound engagement with high-potential customers and partners
  • Build and maintain lab environments to test, validate, and refine real-world solutions

What We’re Looking For

  • Embraces AI and LLMs to scale learning, problem-solving, and creative output efficiently
  • Strong technical background required, with a solid foundation in networking concepts preferred
  • Clear communicator who can translate complex technical concepts for both technical and executive audiences
  • Strategic and systems-oriented thinker who can connect individual problems to broader patterns and solutions
  • Comfortable operating in fast-paced, ambiguous environments while engaging with a high volume of customers and partners

Benefits

  • Latest Ubiquiti gear to build and maintain a home lab
  • Fully paid, high-coverage medical, dental, and vision insurance
  • Opportunity to directly influence products used by millions worldwide
  • Flexible, hybrid work environment

Salary Range: $80,000 - $120,000


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The Company
HQ: New York, NY
895 Employees
Year Founded: 2005

What We Do

At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Simplifying IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons—all while shaping the future of connectivity. We invite you to join our team.

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