Prairie Gold Representative

Posted 7 Days Ago
Be an Early Applicant
Altoona, IA, USA
In-Office
17-17 Hourly
Entry level
Gaming • Sports • Travel • Hospitality
The Role
Greets casino guests, provides property and rewards-program information, assists with account setup, supports promotions and special events, and helps operate the gift shop. Responsibilities include maintaining displays, operating cash registers, handling cash accurately, answering guest questions, and promoting rewards benefits. Requires strong communication, customer service, basic computer skills, and flexibility for varied shifts, weekends, holidays, prolonged standing, and lifting up to 25 pounds.
Summary Generated by Built In

Shift: Varied

Days Off: Varied


$16.50/hour          Get paid when you need it – daily, weekly or biweekly!

Do you make a great first impression and like being the go-to employee? As a Prairie Gold Representative, you will be one of the first faces our guests see and the go-to for all casino questions.  Prairie Gold Representatives are an integral part of the marketing team at Prairie Meadows.

Here’s what you’d be responsible for:

  • Ensuring guests are greeted and given property details and rewards program information. 
  • Maintaining up-to-date knowledge of company property, operations, community activities, promotions & special events. 
  • Promoting the Prairie Gold Rewards program and its benefits to guests and providing assistance with account setup and questions.
  • Assisting with the execution of promotions and special events on property. 
  • Assisting the gift shop by creating and maintaining displays, operating cash register, and helping guests. 

Requirements: Strong guest service and communication skills required. Basic knowledge of cash registers a plus. Must be able to ring up sales, balance registers, handle cash accurately, and dispense change. Must be highly motivated and comfortable working with the public. Basic typing skills and knowledge of Microsoft Excel preferred. Must be willing and able to learn computer software programs. Must be able to stand for long periods of time in a secondary smoke environment. Must be able to lift 25 lbs. Weekend, holiday, and varied hours may apply.

Skills Required

  • Strong guest service and communication skills
  • Comfort working with the public
  • Ability to operate cash registers, balance registers, handle cash accurately, and dispense change
  • Basic typing skills
  • Willingness and ability to learn computer software programs
  • Ability to stand for long periods in a secondary smoke environment
  • Ability to lift 25 pounds
  • Availability for weekend, holiday, and varied hours
  • Basic knowledge of cash registers
  • Knowledge of Microsoft Excel
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The Company
843 Employees

What We Do

Prairie Meadows Racetrack and Casino, Inc. is a licensed nonprofit organization and racino based in Altoona, Iowa. The company provides a diverse range of entertainment and hospitality services, including a casino with slots and table games, live and simulcast horse racing, sports wagering, and a hotel. It is dedicated to promoting economic development and tourism in Iowa while raising funds for various charitable community improvement projects.

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