Practice Manager | Cloud & Workplace Solutions

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Brookfield, WI
In-Office
Information Technology • Other
The Role
Who We Are   
At Concurrency, we embody innovation. We're not just tech consultants; we are forward thinkers with a purpose. Our team thrives on disrupting the norm, constantly seeking the next challenge and pushing boundaries to redefine what's achievable. Recognized as a Microsoft Gold Partner, a ServiceNow Elite Partner, and recipient of multiple Partner of the Year awards, Concurrency is synonymous with excellence. If you're fueled by the desire to transform technology into real-world solutions, join us and unleash your potential as a change catalyst. 
 
Who We’re Looking For  
We’re looking for a dynamic leader with a passion for driving change. A Practice Manager to lead our Cloud & Workplace Solutions practice while fostering a culture of continuous learning, innovation and excellence within the team. The Practice Manager will be responsible for managing a team of top-tier professionals and sub-contractor resources, overseeing the practice's P&L, capacity management, go-to-market plans, collaborating with the Sales Team, and driving allocations and hiring initiatives. 
 
At Concurrency, we believe in living out our core values every day. These principles guide our actions, decisions, and interactions:  
  
 Be Yourself: Be the best version of your whole self. Your authenticity matters.   
 Be Bold: Bravely and respectfully take risks and challenge the norm.  
 Have a Growth Mindset: Be open to learning and apply your expertise.  
 Be the Difference: Ensure that every interaction with your colleagues, clients and community improves their lives.   
 Assume Positive Intent: Lead with giving the benefit of the doubt. 

What You'll Do

  • Lead, inspire and develop a team of Modern Workplace and Azure professionals, providing guidance, mentorship, and performance feedback 
  • Drive hiring initiatives, including identifying staffing needs, attracting top talent, conducting interviews, and onboarding new team members. 
  • Oversee the practice's P&L, budget, forecasted revenue targets, and track financial performance against goals, to meet profitability goals and cost-effectiveness.  
  • Manage capacity planning, resource allocation, and project staffing to meet client demands and optimizeutilization. 
  • Develop sales enablement strategies in line with organizational go-to-market for your practice. 
  • Collaborate with the Sales Team to identify and pursue new business opportunities, lead presales meetings on large opportunities, and contribute to proposal development. 
  • Drive resolution for issues and risks with active project execution, sales pipeline, capacity and forecast. 
  • Stay ahead of industry trends, technologies, and best practices, and incorporate them into the practice to maintain a competitive edge.  
  • Inspire your team of technologists to promote your practice through blogging and community engagement. 
  • Maintain a strong Microsoft presence through active participation in community speaking engagements, blog posting, Social Media presence and events. 

What You'll Need

  • Over 10 years of experience in the IT industry, with a focus on M365 and Azure. 
  • Strong B2B communication skills and experience engaging external customers. 
  • Demonstrated track record of managing and leading high-performing teams. 
  • Strong business acumen and experience managing P&L. 
  • Strategic mindset with a focus on driving business growth and profitability. 
  • Experience developing and executing go-to-market plans to drive business expansion. 
  • Proven experience cultivating strong, long-lasting relationships with clients by understanding their business objectives, challenges, and technology needs. 
  • Ability to collaborate effectively with cross-functional teams and build strong client relationships. 
  • Deep understanding of Microsoft Modern Workplace and Azure technologies, tools, and best practices. 

What Will Set You Apart

  • Proven technical expertise in Microsoft Modern Workplace (M365, Intune, Teams, Copilot) and Azure technologies (Governance, Cost Management/FinOps, Infrastructure as Code with Terraform). 
  • Established network within Microsoft (field sellers, product teams) and other strategic alliances. 
  • Track record developing internal IP (playbooks, tools, accelerator frameworks) that drive repeatable success. 
  • Bachelor's degree in Computer Science, Engineering, or a related field 

Concurrency is committed to revolutionizing consulting by embracing diverse perspectives, fostering collaboration, and promoting resilience. Our workplace is both innovation-driven and enjoyable. We provide flexible work schedules, competitive compensation, and comprehensive benefits for our employees and their families. Additionally, all team members have access to recognition programs, comprehensive training opportunities to thrive both professionally and personally. 

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The Company
HQ: Brookfield, WI
148 Employees
Year Founded: 1989

What We Do

Concurrency is an organization of Change Agents. Our inspired technologists challenge the status quo, create value and help clients find better ways to leverage technology to fulfill their strategies and improve their businesses.

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