Shift pattern:
Monday, 13:30 - 22:00, Tuesday - Friday, 13:45 - 22:00
The Role
Step into an Operational Leadership position managing daily Product Quality & Compliance (PQC) activities across our warehouse operation. We are looking for an established leader to drive team performance, ensure stock accuracy, and maintain quality and compliance standards.. You will work closely with the Assistant Site Manager to ensure all PQC processes are delivered consistently.
What You'll Take On
- Oversee daily PQC operations, actively allocating resources across Quality Assurance and Faulty Returns to meet operational demand.
- Conduct pre-shift briefs and handovers.
- Manage formal people responsibilities, including conducting investigations, issuing disciplinary warnings up to a Final Written Warning, and managing performance/absence triggers.
- Identify development needs and provide coaching to improve performance and overall team capability.
- Drive a “right first time” approach by reviewing error reporting and audit outputs to implement continuous process improvements.
Champion workplace safety by conducting daily floorwalks, safety observations, and leading accident and incident investigations.
What You'll Bring
- Proven experience leading teams in a fast-paced operational environment.
- A strong understanding of warehouse operations, ideally within quality, returns, or compliance functions.
- Excellent organizational and problem-solving skills, paired with the ability to act on performance insights.
- A confident communicator, providing updates and who drives collaboration using internal platforms like Yapster and Google Chat.
About UsYou know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy on-line from over 80 countries around the world! So we’ve gone global! About the Team
- Sharesave scheme
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- Generous bonus scheme for many roles
- Restaurants with great food at amazing prices
- Access to fantastic discounts at our Staff Shops
- Free on-site parking
- 10% off most partner brands & up to 15% off Branded Beauty
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Grow and develop on the job whilst gaining a qualification
- Support Networks - Access to Network Groups to empower and celebrate each other
Skills Required
- Currently working in an operational role within the business
- Experience working in a fast-paced environment
- Understanding of how to motivate and empower a team
- Ability to monitor absence, productivity performance and errors
- Ability to work autonomously and think independently
- Ability to make sound operational decisions in pressured, deadline-driven situations
- Experience leading or supervising a team
What We Do
BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. The company supports the heroes on the frontlines of health care by developing innovative technology, services and solutions that help advance both clinical therapy for patients and clinical process for health care providers. BD and its 65,000 employees have a passion and commitment to help improve patient outcomes, improve the safety and efficiency of clinicians’ care delivery process, enable laboratory scientists to better diagnose disease and advance researchers’ capabilities to develop the next generation of diagnostics and therapeutics. BD has a presence in virtually every country and partners with organizations around the world to address some of the most challenging global health issues. By working in close collaboration with customers, BD can help enhance outcomes, lower costs, increase efficiencies, improve safety and expand access to health care. In 2017, BD welcomed C. R. Bard and its products into the BD family. For more information on BD, please visit bd.com.
