About Us
Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be America’s Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money. At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream.
How this role impacts Live Oak and its People
As a part of the Post-Closing department, the Post Closing Specialist will help the bank meet and exceed audit expectations for loan documentation and accuracy. The role is essential to maintaining the bank’s safety and soundness objectives. The document intake and loan review process are critical steps of protecting the bank against losses, which in turn impacts profitability.
What You’ll Do at Live Oak
Evaluate loan structures, understand complex problems, and identify trends
Conduct thorough reviews of commercial loan files and/or collateral records post-closing to identify any potential risks or discrepancies
Review loans and/or collateral for accuracy, with a strong understanding of various loan products including USDA, FSA, Conventional, and SBA. Familiarity with loan agreements, security agreements, promissory notes, and collateral documents is essential
Develop the ability to mitigate risks and recommend appropriate actions to management
Work closely with departments and stakeholders including closing, underwriting, credit, legal counsel, and compliance to ensure loan file accuracy
Collaborate with legal counsel and internal partners regarding closed loan documentation
Identify and address issues related to bank compliance guidelines such as the Bank Secrecy Act, CIP, Regulation B, and Anti-Money Laundering, and internal policies and procedures
Support the Head of Post-Closing & Insurance and/or the Post-Closing Managers with special projects such as checklist management, departmental manual updates, and technology initiatives
Assist in preparing loan files for audits conducted by various agencies throughout the year
Contribute to a collaborative team environment, recognizing that every member is vital to success
Partner across teams and departments to consistently produce highly accurate files and be seen as a reliable resource
Be open to feedback and set a positive example for the team
Follow all applicable regulatory requirements
Develop proficiency in using bank systems
Gain and maintain a thorough understanding of the bank's products and services
Perform other duties as needed and be willing to cross-train
Manage shifting priorities and timelines effectively
Demonstrate sound judgment and a detail-oriented approach in decision-making
Maintain a high standard of regulatory awareness including BSA, AML, CIP, and OFAC
Required Experience
Associates or Bachelor’s Degree (or equivalent work experience in Post-Closing or similar role)
Customer service and/or a job that required teamwork
Basic commercial loan documentation knowledge
Excellent oral and written communication skills
1-2+ years Banking or legal real estate experience (closing, processing, lending, etc.)
Familiarity with SBA lending procedures strongly preferred.
Preferred Experience
Familiarity with SBA lending procedures
Our Values
Dedication: Possess a deep commitment to Live Oak Bank’s mission and core values, exemplified through a strong work ethic, adaptability and pride in your work.
Ownership: Take initiative to deliver positive results by proactively and creatively solving problems, while maintaining a high degree of quality.
Respect: Treat everyone with courtesy, politeness, and kindness.
Innovation: Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems.
Teamwork: Foster collaboration, accountability, and trust with others and understand that together, we do more
For a detailed overview of our employee benefits please visit: http://www.liveoakbank.com/careers/
Live Oak Bank is an Affirmative Action and Equal Opportunity Employer, Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status or disability. Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at [email protected].
EEO is the Law
The base pay range for this position is $27.18 - $44.48 per hour. Compensation may also include annual bonuses and long-term incentives, subject to various metrics and company policy. A candidate’s salary is determined by several factors including travel, relevant work experience or skills and expertise.Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave, including but not limited to Arizona, California, Colorado, District of Columbia, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, and Washington.
Skills Required
- Associates or Bachelor's Degree (or equivalent work experience in Post-Closing or similar role)
- Customer service experience and/or demonstrated teamwork
- Basic commercial loan documentation knowledge
- Excellent oral and written communication skills
- 1-2+ years banking or legal real estate experience (closing, processing, lending, etc.)
- Familiarity with SBA lending procedures
- Regulatory awareness of BSA, AML, CIP, OFAC and related compliance guidelines
Live Oak Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Live Oak Bank and has not been reviewed or approved by Live Oak Bank.
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Healthcare Strength — Healthcare coverage is strong, with fully paid medical for employees and dependents plus on‑site clinic access, physical therapy, and wellness resources at headquarters. Dental, vision, life, and disability coverage are included.
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Leave & Time Off Breadth — Paid time off is generous, with roughly four weeks plus bank holidays and floating days, alongside multiple paid parental options and paid short‑ and long‑term disability.
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Retirement Support — Retirement offerings include a 401(k) match and an employee stock purchase plan, complemented by bonus and stock programs in some roles.
Live Oak Bank Insights
What We Do
Live Oak Bank has had the privilege of helping thousands of passionate, driven people turn their dreams into reality. These everyday heroes aren’t in it for the fortune or the fame. They’re in it to make a difference, just like we are. As one of the last banks to get a charter before the start of the Great Recession, Live Oak emerged out of the rubble of 2008 as the first bank to keep the customer at the center of the business model. We put a groundbreaking spin on what banking could be, focused on service and technology to redefine banking. Live Oak is a digital, cloud-based bank serving small business owners in all 50 states. We are the #1 SBA 7(a) lender by dollar volume* in the country and our mission is to be America’s small business bank. We aim to fulfill that mission through banking products that help business owners buy, build and expand, along with FDIC-insured checking, high-yield savings and CD accounts to grow their hard-earned money. Our family of companies under the holding and parent company Live Oak Bancshares (NYSE: LOB), and our subsidiaries, partner with businesses who share a groundbreaking focus on service and technology to redefine banking. Our mantra is to treat every customer like the only customer and our mission is to be America’s small business bank.
