Portfolio Manager

At Northmarq, you can be part of something special. Northmarq is a unique capital markets resource for commercial real estate investors, providing our clients access to experts in debt, equity, investment sales, loan servicing, and fund management. We offer you a career path with best-in-class training, and we foster inclusive teams committed to collaboration, mentoring, and growth. At Northmarq, we will help you unlock your potential – whether you are an industry veteran or you’re just getting started. Your new career is waiting. Start something special today. Northmarq was voted by Real Estate Forum as one of The Best Places to Work in Commercial Real Estate! 

Northmarq is seeking an experienced Portfolio Manager to join the Servicing team in its Dallas, TX office. This position requires a deadline-driven, service-focused, and detail-oriented individual who will be responsible for underwriting borrower consent requests, mentoring and training others within the department, calculating/coordinating loan payoffs, new loan audits, financial statement and rent roll analysis, watchlist monitoring, reserve disbursement requests, processing insurance losses, and satisfying investor requirements. Focus will be on commercial mortgage risk management and customer service. Additional responsibilities may be added to align with department strategies and objectives.

This position offers a flexible work environment and is available for an immediate start.

Position Responsibilities:

• Manage a portfolio of increasingly complex commercial real estate loans while strengthening relationships with key lenders and support senior team members with key tasks on more complex commercial real estate loans. Specific responsibilities include:
• Work with a diverse range of Life Insurance lenders, companies, private clients, and investment lenders, providing a personalized, client-centric experience tailored to each lender’s specific guidelines and requirements.
• Provide premier customer service to lenders, borrowers, other servicing staff, and regional offices.
• Follow up with borrowers and management companies regarding variances and general income and expense questions.
• Monitor and update monthly loan reports utilized by investors and management to analyze portfolio risk.
• Audit new loan boarding and setup to ensure loan terms and covenants were accurately captured in the servicing system.
• Analyze annual and quarterly financial statements for multifamily and commercial properties in accordance with the requirements of various Life Insurance Company Lenders and other investors.
• Review and make recommendations for releases from reserves including capital expenditure, repair, debt service reserve, rental achievement, TI/LC, and insurance loss.
• Analyze and make recommendations for lender consent of borrower requests, including lease approvals, maturity extensions, partial releases/substitutions of collateral, easements, condemnations, ownership transfers, loan assumptions, etc.
• Follow up with borrowers to resolve any post-closing deferred maintenance items or other high-risk items identified during the annual inspection.
• Process insurance loss requests, manage proceeds, and monitor the restoration of the property.
• Calculate and coordinate loan payoff requests, including yield maintenance calculations.
• Monitor and collect outstanding mortgage payments, carefully documenting collection efforts.
• Perform financial covenant testing calculations including NOI, DSCR, debt yield, etc.
• Grow and develop strong relationships with Northmarq’s Life Insurance Company Lenders.
• Underwrite and make recommendations for lender consent of borrower requests, including lease approvals, property management changes, maturity extensions, partial releases/substitutions of collateral, easements, condemnations, ownership transfers, etc.
• Assist Manager(s) with monitoring team tasks, reviewing write-ups/recommendations, quality control, and lender feedback.
• Provide training and mentoring across teams on areas of expertise, including analysis, underwriting, and general CRE knowledge
• Minimal business travel for lender visits, industry/company conferences, etc. (1-3 times per year).
• May participate in department strategic initiatives.
• Serve on procedure committees, updating policies and procedures for Portfolio & Asset Management.
• Perform other reasonable tasks/projects as assigned within the department.
• Strategically manage workload to uphold portfolio standards and align with departmental objectives

What We're Looking For:

Education: Bachelor’s Degree, preferably in finance, real estate, or accounting.

Work Experience: 4-7years of experience in finance or accounting, finance asset management, or commercial lending

Competencies:

• Proficient in Microsoft Outlook, Excel, and Word with strong technical skills to support daily operations and reporting needs.
• Strong knowledge of commercial real estate finance and commercial loan terminology
• Demonstrated expertise in financial modeling and analytical skills
• Exceptional written and verbal communication skills, with the ability to convey complex information clearly and professionally.
• Committed to delivering outstanding customer service and fostering positive relationships with both internal stakeholders and external clients.  
• Highly organized and adept at managing multiple priorities in a fast-paced environment while consistently meeting deadlines.
• Proven ability to work independently with minimal supervision, as well as collaboratively in a team-oriented setting.
• Strong attention to detail and a commitment to producing accurate, high-quality work.
• Resourceful and proactive in identifying and resolving challenges appropriate to the role’s scope and impact.
• Problem-solving skills to reflect the level of responsibilities
• Trusted to handle sensitive and confidential information with the utmost discretion and integrity.

Northmarq offers a highly competitive benefits package including: medical, dental, vision, paid time off, 401K match and an annual discretionary contribution based on business performance, paid parental leave and adoption assistance, education assistance, volunteer paid time off, charitable contribution match and so much more!

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