Under general or minimal supervision, and in conjunction with RMs, manages the moderately complex aspects of a portfolio of existing customer relationships to ensure ongoing profitability and complete conformity with credit terms. Ensures the sale of additional financial services. Maintains a basic understanding of commercial, economic and financial circumstances and how they impact the customers and prospective customers under their management. Coordinates with key internal partners to support servicing of existing customer base.
Position Responsibilities:
Portfolio and Risk Management
- Retain and manage existing loan portfolio, taking ownership of all reviews and renewals for existing credit customers.
- Formulates an opinion of whether such relationships continue to be an acceptable risk.
- Decides loan terms and conditions if within own credit limits or makes recommendations to appropriate authority.
- Develops and maintains direct relationships with customers including a calling/contact effort with target of minimum in person contact of 2x per year.
- Provide oversight and guidance to credit support in underwriting for renewals and reviews.
Provide qualitative input for RECAP creation. - Works in conjunction with manager to prepare for and present at loan committees and credit quality reviews as applicable.
- Coordinate with Loan Closers to facilitate closing of renewals or amendments.
- Adheres to Risk Management policies and guidelines, i.e. regulatory compliance, portfolio and credit quality, and portfolio management.
- Assists with monitoring existing loans to ensure compliance with terms of loan agreement and recommends corrective action on variances.
- Basic understanding of customers under their management.
- Identify & resolve operational and credit issues with loans held in portfolio with general supervision.
- Provide oversight and guidance to credit support in underwriting for renewals and reviews with general supervision.
- Manage all non-loan credit and product risk products for existing clients, incl. treasury (ACH, Business deposit capture, etc.,) approvals and documentation.
- Management of ad hoc and regulatory reporting within existing portfolio [both internal and external requests].
- Monitor, track, and assist in the collection of past due loan payments, exceptions, overdrafts, and maturing loans.
- Provide day-to-day servicing of portfolio including credit risk monitoring.
- Conducts interviews to develop information concerning the nature of the customer's business, financing or other needs.
- Identify and close appropriate incremental financial solutions with the goal of retention and some expansion, in coordination with the RM (cross sales).
- Retain existing portfolio and associated profitability.
- Promotes public bank image by being involved in meaningful community and business development activities, as appropriate.
Top Skills
What We Do
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, strategically aligned by the Business Bank, the Retail Bank, and Wealth Management. The Business Bank provides companies of all sizes with an array of credit and non-credit financial products and services. The Retail Bank delivers personalized financial products and services to consumers. Wealth Management serves the needs of high net worth clients and institutions.
Comerica’s approximately 8,000 colleagues focus on relationships, and helping people and businesses be successful. Comerica operates in seven of the 10 largest U.S. cities, with more than 430 banking centers in its primary markets of Texas, Arizona, California, Florida and Michigan. Select businesses operate in several other states, as well as in Canada and Mexico. Comerica is among the 25 largest U.S. banking companies.
Visit Comerica's Facebook page at facebook.com/Comerica or on Twitter at @ComericaBank for more information on how Comerica is making a positive difference in the communities it serves.
To learn more about Comerica’s products, services and career opportunities, visit Comerica.com.
