The Licensed Community Association Manager (LCAM) is responsible for providing the overall supervision of the assigned communities. The successful Community Association Manager (LCAM) effectively interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as onsite staff, Client Shared Service Center (CSSC) and within the branch office.
Salary is contingent upon experience: $62,000.00 - $68,000.00 annually.
Location: Jacksonville, FL
What do we offer?
Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.
Responsibilities:
- Supervise the operation and administration of the Association in accordance with management agreement, Florida Statutes and the Association's policies and procedures
- Primary liaison with the Association Board of Directors and homeowners
- Attend evening Board meetings and community events
- Ensure Board of Directors are aware of legal actions involving the Association
- Monitor client delinquency and collections process
- Maintain unit and contract files relating to the operations of the Association
- Prepare Board packages according to established time frames
- Oversee Covenant Enforcement process
- Regular site inspections
- Obtain vendor proposals
- Timely Communications
- Review financial reports
- Other duties as assigned
Requirements:
- Valid Florida Community Association Manager (LCAM) License
- Minimum 1-3 years of experience managing HOA's/Condos
- Professional customer service skills
- Exceptional communication skills both written and verbal with polished, professional and friendly demeanor
- Self-starter
- Thrives in a fast paced environment
- Time management and time critical prioritization skills
- On call for emergencies (including evening and weekends)
Skills Required
- Valid Florida Community Association Manager License (LCAM)
- Minimum 1-3 years of experience managing HOAs or condominiums
- Professional customer service skills
- Exceptional written and verbal communication skills
- Polished, professional, and friendly demeanor
- Self-starter able to work independently
- Ability to thrive in a fast-paced environment
- Time management and time-critical prioritization skills
- Availability for evening and weekend emergency calls
What We Do
With more than 200 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
