Poolside Waitstaff – Mountain Creek
Location: Vernon, NJ Reporting to: F&B Manager
SNOW Partners Mission Statement:
“To Enhance the Lives of our Team, Guests and Partners by Building Lasting Connections.”
About Mountain Creek:
Mountain Creek, a four-season resort, offering skiing/snowboarding, bike park, waterpark, weddings, mountain coaster, restaurants, and lodge.
How the Poolside Waitstaff works with the Team:
Provide guests at the Appalachian pool with the information necessary to make dining and beverage selections while delivering attentive and friendly service. This position is also responsible for preparing food and drinks, completing daily prep tasks, and supporting overall Food & Beverage operations to ensure efficient service and a positive guest experience.
Team Member Responsibilities:
- Greet and thank each quest in an enthusiastic, professional & timely manner
- Provide our guests with the information necessary to make a dining or drinking choice by performing a menu tour
- Be knowledgeable about the products and the services Mountain Creek provides
- Be knowledgeable about the techniques used to prepare our food and drink products
- Prepare the food and drinks once ordered following the instructions
- Perform daily prep tasks for the food & beverage served at the cafe
- Assist with guests purchasing items at the cafe when necessary
- Serve the guests’ selections in a manner that is consistent with Resort policies and procedures
- Serve the guests our food products following all safety procedures
- Maintain a superior clean work area
- Responsible for accurate credit transactions and daily tip outs
- Stock and maintain adequate inventory in designated workstation
- 100% compliance with all liquor and health department laws
- Perform other duties as assigned by Management
Team Member Qualifications:
- 1-Year of Server experience required
- Excellent communication skills
- Professional, mature and friendly demeanor
- Previous food service & POS experience a plus
- Basic Food Safety Knowledge
- Willingness to work as part of a team
- Must have knowledge of basic cleanliness and sanitation practices
- Must be 18 years of age or older
- Must be able to walk and deliver product, extended distances to the pool
Skills Required
- 1 year of server experience
- Excellent communication skills
- Professional, mature and friendly demeanor
- Previous food service and POS experience
- Basic food safety knowledge
- Willingness to work as part of a team
- Knowledge of basic cleanliness and sanitation practices
- Must be 18 years of age or older
- Must be able to walk and deliver product long distances to the pool
What We Do
Mountain Creek Resort is a premier four-season destination located in Vernon, New Jersey, serving as a gateway to the mountain lifestyle for the New York metro area. The resort offers a diverse range of activities, including skiing, snowboarding, downhill mountain biking, and a waterpark, along with lodging, dining, and event services for weddings and corporate gatherings.
