POMELLATO: Team Lead - Bal Harbour

Summary

Pomellato, handcrafted contemporary fine jewellery from Milan. Renowned for its coloured gemstones and its elegant yet unconventional design since 1967. Supporting women and equality. Working towards a more eco-conscious future, Pomellato has now achieved 100% responsible gold purchasing. Established in Milan in 1967 and crafted by the hands of expert goldsmiths, Pomellato stands out for its unique design and colorful gems which through innovative stone cutting and setting techniques have come to define an unmistakable and iconic style. Pomellato is part of Kering, a global luxury group, managing the development of a series of renowned houses in the sectors of fashion, leather goods, jewelry and watches.

Job Description

Our Opportunity:

We are currently looking for a Team Lead to join our Bal Harbour boutique where you will be an ambassador of the Brand responsible for creating strong client relationships, achieving sales goals, and ensuring the operations of the store create a seamless and luxurious experience for all Clients.

How you will contribute:

Build long term Client relationships and be an example of top performance by leveraging clienteling and developing a strong client database

Support conversion and new client acquisition through engaging selling ceremonies

Exceed personal sales targets, driving and developing client relationships and conversion contributing to the overall business

Maintain an awareness of all product knowledge information and merchandise

Support the company on operations efficiencies by ensuring that all store operations maximize productivity & provide feedback in process changes through the appropriate channels.  This includes the shipping, receiving and the inventory of product. 

Lead by example and adhere to the company’s policies and procedures

Be a referent for the team in the absence of the Store Manager

Any additional duties and responsibilities as required and communicated by management and/or the Company

Who you are:

At least 3 years of Luxury Retail experience;

Knowledge of in-store retail operations, including customer service, merchandising and inventory management.

Technology adept with proficiency in Microsoft Office (Word, Excel, Outlook);

Excellent verbal and written communication skills both in English & Spanish

Self-sufficient; Self-Starter with a proactive attitude;

Ability to work varied scheduled, including weekends and holidays;

Ability to lift, carry, and pull merchandise weighing 0-50 pounds

Pomellato is committed to building a diverse workforce. We believe diversity in all its form enriches the workplace and our customer experience.  It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world.  As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, people of ALL abilities or other characteristics protected by applicable law.​

Job Type

Regular

Start Date

2025-05-30

Schedule

Full time

Organization

Pomellato USA Inc