Policy & Process Writer
Chilliwack, BC | Full-Time, 6-Month Term Contract
$38.00–$45.00/hour dependent on experience
Ruth & Naomi’s Mission is looking for an experienced Policy & Process Writer to help strengthen and standardize policies, procedures, and operational processes across our growing organization.
Reporting to the Director of People & Culture, this specialized six-month contract role will work closely with leaders and subject-matter experts across departments to understand current practices, identify gaps and inconsistencies, and translate complex operational, regulatory, and accreditation requirements into clear, practical documentation.
What You’ll Do
• Research, draft, revise, and standardize organizational policies, procedures, guidelines, and supporting documentation
• Review existing documentation to identify gaps, duplication, inconsistencies, and outdated information
• Meet with leaders and subject-matter experts to understand and map current workflows and operational practices
• Develop clear procedures, workflows, templates, checklists, and supporting tools
• Translate legislative, regulatory, accreditation, and operational requirements into practical documentation
• Support accreditation, compliance, and quality initiatives
• Establish consistent standards for policy documentation, review cycles, and document control
• Coordinate stakeholder input and facilitate policy and process reviews
• Manage multiple projects and independently drive work through to completion
What You’ll Bring
• Post-secondary education in Business Administration, Human Resources, Communications, Public Administration, Quality Management, or a related field
• Demonstrated experience developing organizational policies, procedures, and process documentation
• Experience with accreditation, quality assurance, or regulated environments strongly preferred
• Exceptional professional and technical writing skills
• Strong process-mapping, analytical, and critical-thinking abilities
• Strong project-management and organizational skills
• Excellent interviewing, facilitation, and stakeholder-management skills
• Ability to turn complex information into clear, practical documentation
• Ability to work independently, manage competing priorities, and consistently move projects forward
• Experience in nonprofit, healthcare, social services, or another complex environment considered an asset
Compensation
• $38.00–$45.00/hour, dependent on experience
Why Join Us?
This is an opportunity to make a meaningful organization-wide impact at a time of significant growth. You’ll help create greater clarity, consistency, and accountability across RAN by developing practical policies and processes that support our people and programs well beyond the six-month contract.
Ruth & Naomi’s Mission is a Christian faith-based organization. The successful candidate must be comfortable working within a Christian organization and respectful of our mission and values.
Schedule
• Full-Time, on-site, 6-month contract
• Monday–Friday, 8:00am–4:00pm, with some flexibility as needed
• Travel between Ruth & Naomi’s Mission locations is required
View the full Job Description HERE!
Skills Required
- Post-secondary education in Business Administration, Human Resources, Communications, Public Administration, Quality Management, or a related field
- Demonstrated experience developing organizational policies, procedures, and process documentation
- Exceptional professional and technical writing skills
- Strong process-mapping, analytical, and critical-thinking abilities
- Strong project-management and organizational skills
- Excellent interviewing, facilitation, and stakeholder-management skills
- Ability to turn complex information into clear, practical documentation
- Ability to work independently, manage competing priorities, and consistently move projects forward
- Experience with accreditation, quality assurance, or regulated environments
- Experience in nonprofit, healthcare, social services, or another complex environment
What We Do
Ruth & Naomi's Mission is a non-profit organization dedicated to supporting individuals and families facing poverty, homelessness, and addiction. They provide essential services, including emergency food hampers, meals, clothing, and safe housing, alongside structured, faith-based addiction recovery programs designed to help participants rebuild their lives and achieve long-term independence and stability.
