Polestar Sales Specialist

Exciting opportunity to work for one of the premier retail partners for Polestar! Galpin Motors is looking for a Polestar Specialist to join our team located in the heart of beautiful Beverly Hills, CA.

We are proud to welcome Polestar to our Galpin family of vehicles. Be on the cutting edge of electric car technology and embrace Polestar’s innovative retail and service model. This is a great opportunity to work with an industry leader and join the Galpin Family of Dealerships! Creating an excellent customer experience is a top priority.  We are looking for people who are enthusiastic, honest, hard working, and committed to great customer service.

Company Overview: 

Galpin opened its doors in 1946 and over the last 77 years has become the pinnacle of the Automotive industry. Galpin Motors is an automotive pioneer and credited with many industry firsts. Galpin was customizing vehicles before custom cars were a thing. In the 50’s, Galpin was showcasing custom cars with the Barris’. In the 60’s, Galpin was winning Nascar as a 4 time West Coast Champion. The 70’s brought the birth of the custom van industry and off-road trucks at Galpin, and our innovation and technology and automobiles and design has continued until this day. Galpin Ford has been the #1 Volume Ford Dealer in the World for a record 29 consecutive years and every Galpin dealership has ranked in the top 10 nationally. We do what we do because we love it and our customers love it so it creates an enthusiasm which has made Galpin famous around the world. Galpin is the only dealership group that has starred in two television shows, Pimp My Ride and Car Kings. We have worked with the most famous automotive celebrities and have close relationships with the entire automotive industry.

Galpin’s family of brands include Ford, Lincoln, Porsche, Volkswagen, Land Rover, Jaguar, Volvo, Aston Martin, Lotus, Polestar, Mazda, Honda. Joining these brands are Galpin Auto Sports (G.A.S.), Galpin Studio Rentals, Horseless Carriage Restaurant, Boxenstopp Restaurant and Starbucks.

Galpin is family owned and operated by the Boeckmann Family, led by our President Beau Boeckmann, who is engaged and runs the day-to-day operations. Galpin’s Core Values include Integrity, A servants’ Attitude, Accountability, Continuous Improvement, Teamwork and Fun!

Some of What You’ll do:    

• Immerse yourself in customer experience and guide prospective customers through the online purchasing process

• Use your expertise in customer service to meet the needs of new and existing customers

• Follow up with leads and from all touch points including: online portal and CRM System 

• Maintain accurate customer information during every contact 

• Make proactive outbound calls, emails, and texts to schedule appointments for prospective customers

• Coordinate all aspects of the customer buying experience from first contact to delivery of vehicle 

• Become an industry leader in electric vehicle sales 

• Learn new skills and while taking your career to new heights

Minimum Qualifications:

• High school diploma or equivalent

• Valid California Driver's License + Acceptable Driving Record
• Eligibility to acquire an occupational sales license

• 1-2 years call center experience, sales experience highly preferred

• Excellent communication, negotiation, and interpersonal skills.
• Customer-focused with a passion for delivering exceptional service.
• Ability to work effectively in a fast-paced environment.
• Professional work ethic and high integrity
• Strong problem solving and follow up skills
• Availability to work late nights and most weekends and holidays
• 18+ years of age or older to comply with the company driving policy
• Must be eligible to work in the US
• Pass preliminary Background Check and Drug Screen

Other Desired Skills:

• Excellent communication skills, both written and verbally

• Excellent customer service skills

• Proficient in web based technology

• Professional work ethic and high integrity

• Ability to work as a team and/or independently

• Strong problem solving and follow up skills

Physical Requirements:

• Ability to stand and walk for extended periods.
• Comfortable sitting in vehicles and demonstrating features during test drives.
• Capable of bending, stooping, and reaching to inspect vehicles and assist customers.
• Lift and carry up to 25 pounds for moving vehicle accessories or paperwork.
• Willingness to work outdoors, exposing oneself to various weather conditions while showing vehicles on the lot.

• Competitive pay plan

• Full Benefits after 30 days of employment including Health, Vision, & Dental Insurance 

• 401k plan with match

• Paid vacation 

• Paid manufacture product training 

• Life insurance 

• Employee vehicle purchase program 

• Advancement opportunities 

• Custom tailored onboarding and cross training programs 

At Galpin, we believe that a diverse workforce is a strength to be celebrated. We value the unique contributions that you can bring to our team in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.