PMO

Key Responsibilities

• Manage end-to-end onboarding and offboarding activities for new hires, ensuring timely completion of access, compliance, and documentation requirements.

• Oversee client account credential setup and access management, ensuring adherence to security and governance standards.

• Prepare and analyze Accruals and Actuals reports. Knowledge of Accounts Receivable (AR) and Accounts Payable (AP) processes.

• Support pricing and project creation within internal financial and project management systems.

• Coordinate with internal stakeholders for the creation, review, and approval of Statements of Work (SOWs) and Change Requests (CRs).

• Maintain and manage account-level distribution lists to ensure effective communication flow.

• Create, update, and maintain internal process documentation, ensuring accuracy, compliance, and knowledge continuity.

• Develop and maintain Excel-based management reports for teams and key stakeholders, providing operational and financial insights.

• Coordinate and communicate with leadership teams to support ad-hoc and recurring management reporting requirements.

• Support audit preparation, coordination, and remediation activities, ensuring timely closure of audit observations.

• Maintain regular communication with associates, Team Leads (TLs), Project Managers (PMs), and Program Managers (PgMs) via email and calls to support operational needs.

• Collate, validate, and submit timesheet data for invoice processing by the Finance team.

• Collaborate closely with cross-functional internal teams to ensure smooth account operations and issue resolution.

Required Skills & Competencies

• Strong communication, coordination, and stakeholder management skills

• High attention to detail and strong organizational skills

• Proficiency in Microsoft Excel and reporting

• Ability to manage multiple priorities in a fast paced environment

• Strong collaboration and problem solving mindset

• Knowledge of PMP principles would be an advantage

• Manage end-to-end onboarding and offboarding activities for new hires, ensuring timely completion of access, compliance, and documentation requirements.

• Oversee client account credential setup and access management, ensuring adherence to security and governance standards.

• Prepare and analyze Accruals and Actuals reports. Knowledge of Accounts Receivable (AR) and Accounts Payable (AP) processes.

• Support pricing and project creation within internal financial and project management systems.

• Coordinate with internal stakeholders for the creation, review, and approval of Statements of Work (SOWs) and Change Requests (CRs).

• Maintain and manage account-level distribution lists to ensure effective communication flow.

• Create, update, and maintain internal process documentation, ensuring accuracy, compliance, and knowledge continuity.

• Develop and maintain Excel-based management reports for teams and key stakeholders, providing operational and financial insights.

• Coordinate and communicate with leadership teams to support ad-hoc and recurring management reporting requirements.

• Support audit preparation, coordination, and remediation activities, ensuring timely closure of audit observations.

• Maintain regular communication with associates, Team Leads (TLs), Project Managers (PMs), and Program Managers (PgMs) via email and calls to support operational needs.

• Collate, validate, and submit timesheet data for invoice processing by the Finance team.

• Collaborate closely with cross-functional internal teams to ensure smooth account operations and issue resolution.