We are seeking a PMO Manager to lead and scale our Project Management Office (PMO). This role serves as both a senior Project Manager and people leader, responsible for managing a team of Project Managers while establishing standards, governance, and best practices across all project delivery efforts.
The PMO Manager ensures consistent, high-quality execution of Enterprise Health implementations from pre-sale through go-live, while driving accountability, visibility, and continuous improvement across the project portfolio.
Company Overview
We provide solutions that make a meaningful difference in healthcare. Founded in 1995, MIE serves as the innovation engine for business units that serve hospitals and health systems, physician practices, Fortune 500 employers, government agencies, and consumers. MIE’s web-based health information technology platform is helping physicians, nurses, and administrators make a meaningful difference in healthcare delivery across the globe.
Key Responsibilities
PMO Leadership & Team Management- Lead, mentor, and manage a team of Project Managers
- Provide coaching, performance feedback, and career development support
- Support onboarding and training of new Project Managers
Serve as an escalation point for complex or at-risk projects - Balance resource allocation across projects to ensure workload sustainability
- Maintain visibility into all active projects, timelines, risks, and dependencies
- Ensure projects are delivered on time, on budget, and within scope
Review project plans, forecasts, and deliverables for quality and alignment - Partner with leadership to prioritize projects and manage capacity planning
- Define, implement, and enforce project management standards and best practices
- Ensure consistent use of tools, templates, and documentation
- Oversee governance processes including change control, risk management, and approvals
- Ensure project artifacts are properly maintained (Smartsheet, Google Drive, Redmine, etc.)
- Provide regular portfolio-level reporting to leadership
- Translate project data into clear insights, risks, and recommendations
- Align with Sales, Product, Development, Integration, and Leadership teams
- Support pre-sales efforts with scoping, timelines, and resource estimates
- Oversee project budgets, hours, and utilization across the PMO
- Monitor KPIs and delivery metrics at both project and portfolio levels
- Identify risks related to scope, cost, or staffing early and proactively
- Ensure project deliverables meet quality standards and client expectations
- Support go-live readiness and successful handoff to support teams
- Lead post-project reviews and lessons learned initiatives
- Identify opportunities to improve delivery efficiency and scalability
- Refine PMO processes as the organization grows
- Champion a culture of accountability, ownership, and continuous learning
Required Qualifications
- Education: Bachelor’s degree or equivalent education and experience.
- Experience:
- 5–8+ years of software/SaaS project management experience
- 2+ years of people leadership or team management experience
- Managing multiple concurrent, cross-functional projects
- Pre-sales scoping, budgeting, and timeline planning
- Experience working with executive-level stakeholders
- Skills:
- PMO leadership and portfolio management
- People management and coaching
- Advanced project planning, risk, and change management
- Strong executive and client communication
- Cross-functional leadership and escalation management
- Financial oversight and KPI tracking
- Proficiency with PM tools (Smartsheet, Google Suite, etc.)
- Strong organizational and decision-making skills
- Ability to travel up to 20%
Preferred Qualifications
- PMP or similar certification
- Experience in healthcare or medical software environments
- Experience scaling or formalizing a PMO function
At MIE and Enterprise Health, we offer more than just a job. We provide an environment where innovative thinking is encouraged, teamwork is valued, and growth is fostered. Our comprehensive benefits package includes:
Competitive compensation
Comprehensive benefits package including medical/dental/vision insurance
401k with company match
Paid-Time off
Quarterly bonus program
Flexible work schedule
Remote work
Medical Informatics Engineering and Enterprise Health are equal-opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Skills Required
- Bachelor's degree or equivalent education and experience
- 5-8+ years of software or SaaS project management experience
- 2+ years of people leadership or team management experience
- Experience managing multiple concurrent, cross-functional projects
- Experience with pre-sales scoping, budgeting, and timeline planning
- Experience working with executive-level stakeholders
- PMO leadership and portfolio management skills
- People management and coaching skills
- Advanced project planning, risk management, and change management skills
- Strong executive and client communication skills
- Cross-functional leadership and escalation management skills
- Financial oversight and KPI tracking skills
- Proficiency with project management tools such as Smartsheet and Google Suite
- Strong organizational and decision-making skills
- Ability to travel up to 20%
- PMP or similar certification
- Experience in healthcare or medical software environments
- Experience scaling or formalizing a PMO function
What We Do
Medical Informatics Engineering (MIE) develops web-based health information technology and SaaS solutions for healthcare delivery. Its products include occupational and employee-health platforms, ambulatory electronic health records, patient portals and personal health records, and health information exchange services. The company serves hospitals, health systems, physician practices, employers, government agencies, and consumers, helping clinicians and administrators improve care and securely manage health information.
