E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com.
Job DescriptionJob Title : PMO Lead
Location : Minneapolis, MN
Job Type : Permanent Full Time
Description:
• Must possess extensive knowledge and expertise in program/project management, portfolio management, systems development methodology
• Lead a geographically distributed team
• Manage and deploy initiatives by influence
• Develop and deliver presentations, training sessions and demos
• Project escalations management
• Project manager requirements forecasting (Ramp up/down)
• Project Metrics and reporting
• PMO Process gaps and flows
• Customer satisfaction
• Governing Major programs
• Project manager onboarding/offboarding
• Project quality audit
• Key Performance Indicator
• SLA variations Management
• Project Closures
• Project manager performance reviewal
• Projects budget/schedule review
• IT and business/industry work experience
• program/project management experience
• Equivalent leadership experience
• Demonstrated leadership skills with a focus on leading through ambiguity and influencing senior level management and key stakeholders
• Ability to work across multiple countries and groups to set direction, build consensus and solve problems
• Demonstrated experience with leading large scale change initiatives, and in a complex, multi-faceted environment
• Conceptual thinking; ability to communicate a compelling vision and apply business needs with resource requirements in an effective manner as an input to near and long term requirements
• Ability to communicate effectively in all settings, including sensitive and intense situations, by tactfully responding to requests and thoughtfully persuading others to adopt ideas
• Experience in contract negotiation and management of vendors
• Ability to accomplish results through lower level supervisors or and professional employees
• Ability to travel internationally
• Confidence to stand up to challenges, say no when expectations are unrealistic, or to help set realistic expectations
• Experience with off-shore delivery models
Skills Required
- Extensive knowledge in program/project management, portfolio management, and systems development methodology
- Lead a geographically distributed team
- Manage and deploy initiatives by influence
- Develop and deliver presentations, training sessions and demos
- Project escalations management
- Project manager requirements forecasting (ramp up/down)
- Project metrics and reporting
- PMO process gap analysis and process flows
- Customer satisfaction ownership
- Govern major programs
- Project manager onboarding and offboarding
- Project quality audits
- Define and track key performance indicators (KPIs)
- SLA variations management
- Project closures
- Project manager performance reviews
- Project budget and schedule review
- IT and business/industry experience
- Program/project management experience
- Equivalent leadership experience
- Leadership skills: lead through ambiguity and influence senior management and stakeholders
- Ability to work across multiple countries and groups to build consensus
- Experience leading large-scale change initiatives in complex environments
- Conceptual thinking and aligning business needs with resource requirements
- Effective communication in sensitive and intense situations
- Experience in contract negotiation and vendor management
- Ability to accomplish results through lower level supervisors and professional employees
- Ability to travel internationally
- Confidence to set realistic expectations and push back when needed
- Experience with off-shore delivery models
What We Do
EPRO Services, Inc. is a leading provider of superior waterproofing and contaminant protection systems designed to keep building structures dry and safe. Founded in 1993, the company specializes in building envelope protection, offering a comprehensive range of solutions including vapor intrusion mitigation, air barrier systems, and leak repair services for a variety of site conditions across the United States and Canada.







