PM Operations and Business Analyst

Title: PM Operations and Business Analyst
Reports To: VP, Program Management
Department: Program Management
Location: Newark, CA

Job Overview: The PM Operations and Business Analyst serves as a vital bridge between program operations, financial performance, and data analytics within Unigen’s Program Management Organization. This role is responsible for driving operational excellence across customer programs by establishing standard portfolio dashboards, defining KPIs, and performing deep-dive financial and operational analyses (including revenue, margin, backlog, and forecasting). Additionally, this role supports Oracle ERP and ASCP reporting, manages program risk and resource-load tracking, and ensures rigorous data validation and meeting-governance standards across cross-functional teams.

Primary Responsibilities: 

1. Portfolio Analytics & Reporting Standards

• Develop, implement, and maintain standard portfolio dashboards and key performance indicator (KPI) definitions across all active programs.
• Synthesize data from multiple operational and financial systems to present unified statuses, trends, and actionable insights to management and stakeholders.
• Establish and uphold strict data validation and meeting-governance standards to ensure reporting accuracy, operational alignment, and accountability.

2. Financial & Operations Analysis

• Conduct continuous analysis of revenue, gross margin, backlog, and financial forecasting to identify variances, operational risks, and margin improvement opportunities.
• Monitor job and material status, excess inventory, customer workbooks, quotes, and production schedules to proactively address potential delivery or financial impacts.
• Provide key reporting support and business analysis for Oracle ERP and ASCP (Advanced Supply Chain Planning) systems.

3. Program Governance & Operational Execution 

• Track and manage program risks, action item aging, and resource-load reporting to ensure timely resolution of project bottlenecks.
• Serve as an operational liaison between Program Management, Engineering, Supply Chain Management (SCM), Operations, and Quality to drive cross-functional alignment.
• Support Program Managers with customer workbooks, Tariff and PPV claims and collections, ECNs/DEVs in Document Control, and workflow tracking via Jira (RFQs) and Confluence (MRRs).
• Prepare, track, and present program Gantt charts, MS Project schedules, and risk assessments to management and key customer engagements.

4. Data Management & Process Improvement

• Gather, clean, aggregate, and structure data across disparate tools (ERP, MES, quality systems, RMA records, inventory logs) for standardized reporting.
• Utilize statistical methods, data mining, and visualization platforms to identify recurring operational trends, pattern anomalies, and process bottlenecks.
• Collaborate with cross-functional teams to recommend data-driven continuous improvement initiatives that reduce project lag, improve forecast accuracy, and streamline program delivery.
• Maintain clear documentation of analytical methodologies, data definitions, and implemented corrective actions.
• Other duties and responsibilities as assigned.

Qualifications:

1. Bachelor’s degree in business administration, Engineering, Supply Chain, Operations, Data Analytics, Statistics, or a related technical field.
2. 2–4+ years of combined experience in program operations, business analysis, data analytics, or supply chain reporting within an electronics manufacturing (EMS, PCBA, or System Integration) environment.
3. Proven hands-on experience with Oracle ERP and Oracle ASCP reporting support; familiarity with Agile/PLM, Jira, and Confluence is highly preferred.
4. Advanced proficiency in MS Excel (pivot tables, complex formulas, VBA/macros) and data visualization software (e.g., Power BI, Tableau); basic knowledge of SQL, Python, or R is a plus.
5. Proficiency in MS Project, Gantt charting, and Microsoft Office Suite (PowerPoint, Word).