PLM Product Support Analyst

Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Location:
Brisbane
Category:
Engineering / Technical
Position Type:
Permanent
Job Reference:
BOE/1905717B
Attachments:
No File Attached
Share This:
About Us
Boeing employs more than 3,000 talented people in Australia bringing the best of Boeing and industry together to deliver world-best capabilities and Engineering systems. Our people are innovative, ethical and have the critical skills to plan and deliver world-class solutions. Join us, and you can develop your career to the next level in a fast-growing, dynamic global organization.
The Opportunity
We are currently seeking talented individuals for a PLM Product Support Analyst position in BDA Central Engineering PLM Product Support team.
Boeing Defense Australia is enabling a next-generation Product Lifecycle Management (PLM) tool in alignment with its Central Engineering strategy. The PLM Product Support Analyst will play a pivotal role in this transformation, collaborating with various stakeholders throughout the company to enable the role out of 3DExperience (3DX) across the business and also ongoing uplift of 3DX and Team Center Unified (TCU).
As a PLM Product Support Analyst at Boeing Australia, you will be instrumental in engaging with the business, working closely with key stakeholders to understand and identify PLM tool uplift requirements. You will apply your technical and functional expertise to assist with developing required PLM solutions that deliver tool uplift, with a focus on enhancing customer experience and deliver efficient processes.
Position Responsibilities:

• Assist with gathering and documenting requirements for PLM solutions
• Help investigate and design PLM improvements/solutions, to improve data quality and PLM tool efficiency.
• Support data migration, configuration changes, and basic system testing
• Provide basic user support for PLM tools (3DX and TCU), including troubleshooting and issue tracking.
• Assist with Digital thread investigations
• Support small project activities (scheduling, tracking, reporting) as needed.

Ideally you would have:

• Degree or diploma in computer science, Mechanical Engineering, Software Engineering, or a related field.
• Minimum of 4 years' experience in a technical role
• PLM tool knowledge, preferably with 3DX or TCU
• Strong problem-solving skills and attention to detail.
• Good communication skills, both written and verbal, with the ability to convey complex technical information to non-technical stakeholders.
• Familiarity with engineering processes

Desirable (non-mandatory) experience will include:

• Experience with Agile methodologies and project management tools.
• Exposure to Defence, Aviation, or large organisations.
• Current or previous Australian Defense Security clearance

Boeing is a learning organization; we will help you thrive in this environment. We are looking for most of the skills below, but more importantly we also look for values and culture fit within our team:

• Customer focus with strong interpersonal communication skills.
• Team orientated, collaborative, responsive, and innovative.
• Ability to lead through influence in a matrixed organization.
• Outcomes focused with strong partnering abilities.

What we offer:

• Opportunity to drive business value through the identification and adoption of technology to take Boeing to the next level
• Work on a diverse portfolio with a broad stakeholder group, backed by a supportive Central Engineering PLM team environment
• A competitive package with salary packaging, additional leave entitlements, and annual Employee Incentive Program (bonus) potential
• Hybrid working arrangements
• Global opportunities in the Boeing Company

Applicants must be Australian Citizens to meet security requirements.
Equal Opportunity Employer:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.