Description
Reports To: Head Golf Professional / Pro Shop Manager / Assistant Golf Professional
Position Summary
The Golf Course Starter & Player Assistant plays a vital role in delivering an organized, welcoming, and enjoyable golf experience. This position supports both the starting area and on-course operations by ensuring proper pace of play, assisting players, enforcing course policies, and maintaining strong communication with professional staff.
Key Responsibilities
Player Services & Starting Area
• Greet golfers in a friendly, professional manner
• Verify tee times and ensure groups begin play on schedule
• Provide scorecards, cart rules, and general course information
• Pair groups when necessary to maximize tee sheet efficiency
• Assist with tournament and league starts as needed
• Maintain a clean and organized starter area
Pace of Play & Course Flow
• Monitor pace of play on the first tee and throughout the course
• Encourage proper pace of play standards in a courteous, professional manner
• Communicate delays or slow play issues to the Pro Shop
• Work collaboratively with all staff to maintain smooth course flow
Customer Service & Communication
• Provide friendly assistance and answer basic player questions
• Communicate course rules, cart policies, and daily notices clearly
• Serve as a liaison between golfers and Pro Shop staff
• Represent the facility in a professional, approachable manner at all times
Course Care & Policy Enforcement
• Enforce cart rules and course policies
• Monitor for outside food, alcohol, or unauthorized activities
• Report safety concerns, medical issues, or incidents immediately
• Assist in keeping the course clean and orderly (trash removal, stray carts, etc.)
• Report course conditions or customer concerns promptly
Requirements
Qualifications
• Strong interpersonal, communication, and conflict-resolution skills
• Knowledge of golf rules and etiquette preferred (training provided)
• Ability to remain calm and professional in challenging situations
• Reliable, punctual, and customer-service oriented
• Comfortable working outdoors in varying weather conditions
• Ability to stay organized in a fast-paced environment
Availability
• Seasonal position (spring–fall)
• Flexible scheduling required
• Weekend, evening, and holiday hours may be required
Skills Required
- Strong interpersonal, communication, and conflict-resolution skills
- Knowledge of golf rules and etiquette preferred (training provided)
- Ability to remain calm and professional in challenging situations
- Reliable, punctual, and customer-service oriented
- Comfortable working outdoors in varying weather conditions
- Ability to stay organized in a fast-paced environment
What We Do
The Fargo Park District is dedicated to enhancing the quality of life by providing high-quality recreational and leisure services, maintaining green spaces, and offering numerous parks, trails, and facilities for the community.
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