In 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America’s Greatest Workplaces for Diversity for the second consecutive year. In 2024, the Atlanta Journal-Constitution named Primerica as a Top Workplace for the eleventh consecutive year, and Forbes recognized Primerica as one of America’s Best Employers for Women for the fifth year in a row. In addition, for the tenth time Primerica has been voted a Best Employer by Gwinnett Magazine. Primerica is a great place to work! Join our team to experience what it’s like to work at “one of the best places to work in the metro Atlanta”.
About this PositionThe Platinum Specialist is responsible for partnering with assigned Top Producers from our Sales Force to assist them in growing their business from the perspective of Home Office processing and knowledge transfer. Their primary role will be to act as the primary liaison between the individual and the Home Office to resolve issues, expedite processing, minimize and/or avoid processing delays and answer all Insurance-related questions. Must also be proactive in reviewing their statistics and helping them stay focused on company targets. They must be strong in managing relationships, take ownership of issues and be results-oriented. They will also work closely with management to make recommendations to improve the Field’s experience overall with the Home Office.This is a Hybrid Position : 3 days in office
Work Hours: 10:00 AM – 7:00 PM
Salary: $52k English only
$57k for Bilingual (Spanish)Responsibilities & Qualifications
KNOWLEDGE, SKILLS AND ABILITIES:
- Hybrid Position: 3 days in Office (Hours 10am - 7pm)
- Life License required or obtained within 90 days of hire
- Knowledge of Insurance Operations
- Excellent writing, presentation, and communication skills
- Excellent problem solving/analysis skills
- Excellent interpersonal skills
- Ability to manage multiple priorities and prioritize appropriately
- Ability to quickly and efficiently adapt to changes in procedures or policies
- Able to perform assigned tasks within the specified time frames and meet quality expectations
- Able to work with various key personnel and management in order to better serve the Top Producers
- Bilingual (Spanish) a plus
Essential Functions
- Develop and maintain relationships with Top Producer Members
- Consistently excel in service expectations
- Provide support to the members in all aspects of Life Operations, including Compensation and Licensing
- Act as an advocate for the members’ cause
- Work independently with little direction
- Acts as an Subject Matter Expert in all areas of Life Insurance Operations
- Answers telephone and email inquiries
- Research and problem-solve issues
- Represent unit in staff meetings for improvement opportunities and processing gaps
#Dice
#LI-SH1
FLSA status:
This position is exempt (not eligible for overtime pay):
Day one health, dental, and vision insurance
401(k) Plan with competitive employer match
Vacation, sick, holiday and volunteer time off
Life and disability insurance
Flexible Spending Account & Health Savings Account
Professional development
Tuition reimbursement
Company-sponsored social and philanthropy events
It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.
At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
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What We Do
Primerica is a leading financial services company in North America, with more than 2,000 corporate employees who support more than 129,000 licensed independent representatives providing financial education and offering financial products and services to their clients. Primerica has been operating for more than 40 years and is publicly traded on the New York Stock Exchange (NYSE) under the symbol "PRI." Primerica’s focus is on serving the needs of middle-income consumers by providing products such as term life insurance, mutual funds, annuities, and more. In addition to the products and services we offer, Primerica also offers entrepreneurial-minded individuals the opportunity to build their own financial services business. More information about Primerica's Business Opportunity can be found on www.primericabusinessopportunity.com. Headquartered in Duluth, Georgia, Primerica operates throughout the U.S., Canada, and the territories of Puerto Rico and Guam. We believe financial security should be possible for everyone, so we strive to meet families where they are today and help them be better prepared for their future.
