Platform Support Engineer

Reposted 4 Days Ago
Be an Early Applicant
Jersey City, NJ, USA
In-Office
180K-220K Annually
Mid level
eCommerce
The Role
The Platform Support Engineer will maintain and support trading systems, ensuring high availability and collaborating with internal teams to resolve issues effectively.
Summary Generated by Built In

Tradeweb is a global leader in electronic trading for rates, credit, equities, and money markets. As financial markets become increasingly interconnected, our technology enables efficient, multi-asset trading on a global scale. We serve more than 3,000 clients in more than 85 countries, including many of the world’s largest banks, asset managers, hedge funds, insurers, corporations, and wealth managers.

Creative collaboration and sharp client focus have helped fuel our organic growth. We facilitated average daily trading volume (ADV) of more than $2.2 trillion over the past four fiscal quarters, topping $2.5 trillion in ADV for the first quarter of 2025.

Since our IPO in 2019, Tradeweb has completed four acquisitions and doubled our revenues – and 2024 was our 25th consecutive year of record revenues.

Tradeweb is a great place to work, recognized in 2024 by Forbes as one of America’s Best Companies (2024) and by U.S. News & World Report as one of the Best Financial Services Companies to Work For.

Tradeweb Markets LLC ("Tradeweb") is proud to be an EEO Minorities/Females/Protected Veterans/Disabled/Affirmative Action Employer.

Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Group Details

The ideal candidate will have experience maintaining and supporting trading systems. The person in this role will work with internal teams and must have a goal-oriented attitude and a structured methodical approach to project and assignments. A working knowledge of the fixed income market is preferred.

Tradeweb Technology jobs are fully remote. The Tradeweb Technology hub is located in our Jersey City office which can be used for team meetings and collaboration efforts.  There may be days where travel to the Jersey City office is recommended for organizational off-sites.

Job Responsibilities

  • Work as part of a global support team
  • Develop system instrumentation, monitoring and reporting tools
  • Work with internal businesses to identify and resolve issues 
  • The provision of extremely high levels of availability for the production, demonstration and test systems
  • Resolve of any problems in these systems in a timely and professional manner
  • Proactively learn and understand business needs and develop or implement solutions

Qualifications

  • Experience supporting an existing large system to very high levels of availability, ideally financial and/or trading systems
  • Working on existing internal systems 
  • The team works very closely, and it is a high-pressure mission critical production environment. 
  • Strong communication skills 
  • In this role you will be required to be flexible regarding work schedule, including occasional weekend duties. 
  • 3 or more years of object-oriented development experience (ideally C++)
  • Relational Database experience
  • Bachelor’s Degree (Computer Science or Electrical Engineering is preferred) 
  • 3-5 years’ work experience, preferably in the Financial Services industry
  • Proven ability to problem solves and multi-task

Additional Information

Tradeweb is committed to providing valuable and competitive benefits. In addition to working in our culture of innovation and collaboration, we offer: 

  • Health Insurance: Highly competitive medical, dental, and vision programs
  • Hybrid Environment: Our employees have the flexibility of working in the office and from home.
  • Health Care and Dependent Care Flexible Spending Accounts: You may elect to set aside pre-tax earnings to pay for eligible health care and dependent day care expenses for you and your eligible family members.
  • Maven Family Building Benefit: Maven offers support for fertility and preconception; pregnancy and post-partum; adoption; surrogacy and pediatrics for children up to age 10. Tradeweb provide a $10,000 lifetime reimbursement towards fertility, egg freezing, adoption and surrogacy expenses. 
  • Building Wealth - 401(k) Savings Plan: Employees are immediately eligible for the 401(k) plan. Participants may contribute up to 75% of eligible compensation into a traditional 401(k) and/or Roth 401(k). Tradeweb will match 100% of the first 4% of compensation that you contribute.
  • The current pay range for this role is currently $180,000 to $220,000 per year, based on a regular, full-time schedule.  The amount of pay offered will be determined by a number of factors, including but not limited to qualifications, market data, and internal guidelines.
  • This role will also be eligible to participate in Tradeweb’s discretionary bonus program. 
  • This role is expected to remain open until 7/11/26.

Other Benefit Programs

  • Pre-Tax Commuter Benefits Program
  • ARAG Legal Services
  • Employee Assistance Program
  • Tuition Reimbursement
  • Financial Wellness Tools
  • Travel Assistance Benefits
  • Pet Insurance
  • Corporate Gym Subsidies
  • Wellness Perks
  • Paid Time Off and Parental Leave

Skills Required

  • 3 or more years of object-oriented development experience, ideally C++
  • Experience supporting an existing large system to very high levels of availability
  • Relational Database experience
  • Bachelor's Degree in Computer Science or Electrical Engineering preferred
  • 3-5 years' work experience in Financial Services industry

Tradeweb Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tradeweb and has not been reviewed or approved by Tradeweb.

  • Fair & Transparent Compensation Feedback suggests pay is generally considered above average for role and market, particularly in specialized finance/tech positions. Employer-posted US salary bands for certain roles indicate healthy total compensation potential.
  • Leave & Time Off Breadth Generous vacation/PTO is frequently highlighted as a standout element. Flexibility in some roles and regions further supports time-off usability.
  • Parental & Family Support Paid parental leave and financial assistance for fertility, adoption and surrogacy are emphasized in company materials. These family-building supports are described as robust for the sector.

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The Company
HQ: New York, NY
1,061 Employees
Year Founded: 1996

What We Do

Tradeweb Markets Inc. (Nasdaq: TW) is a leading, global operator of electronic marketplaces for rates, credit, equities and money markets. Founded in 1996, Tradeweb provides access to markets, data and analytics, electronic trading, straight-through-processing and reporting for more than 40 products to clients in the institutional, wholesale and retail markets. Advanced technologies developed by Tradeweb enhance price discovery, order execution and trade workflows while allowing for greater scale and helping to reduce risks in client trading operations. Tradeweb serves approximately 2,500 clients in more than 65 countries. On average, Tradeweb facilitated more than $1 trillion in notional value traded per day over the past four quarters.

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