Platform Support Analyst Intern

Reposted 15 Days Ago
Be an Early Applicant
Hiring Remotely in Herndon, VA, USA
In-Office or Remote
Internship
Aerospace • Travel
The Role
Support 24/7 monitoring and operations for ATPCO's public and private cloud platforms: monitor/respond to alerts, troubleshoot issues, and coordinate with internal and external providers to maintain reliable platform operations. Ideal candidates are pursuing a CS/IT degree and familiar with operating systems, SQL, and Java/C++.
Summary Generated by Built In
Company Description

ATPCO is the world's primary source for air fare content, holding over 200 million fares across 160 countries. Every day, the travel industry relies on ATPCO's technology and data solutions to help millions of travelers reach their destinations efficiently. Join us and contribute to the development of innovative applications that power global travel. ATPCO is everywhere people buy flights.

We’re not just shaping the future of air travel– we’re redefining how and where great work happens. At ATPCO, we believe in flexibility, trust, and a culture where your wellbeing comes first

Our Culture:​

We’ve built a remote-first culture rooted in trust, transparency, and belonging. With open-door leadership, weekly 1:1s, and real-time recognition, we keep our people connected and valued—no matter where they work.​

Our cultural pillars of Collaboration, Empowerment, Innovation, Learning, Transparency, and Trust guide how we show up for one another and grow together.

Job Description

As a Platform Support Intern, you will be embedded on a team that provides 24/7 operations monitoring and support for ATPCO's Public and Private cloud products. The team manages the foundational platforms that our product teams utilize to build, deploy, and host scalable and reliable products.

You will:

  • Monitor and respond to alerts and events from various tools, jobs, applications, and platforms
  • Work with internal and external service providers to resolve issues and maintain operations  

The Ideal Candidate:

  • Degree, or currently working towards a degree, in CS, IT, or similar
  • Good understanding of operating systems
  • Familiarity with SQL
  • Knowledge of Java, C++, or similar programming languages

Additional Information

At ATPCO, we are deeply committed to diversity, equity, and inclusion. Our supportive policies promote work-life balance through flexible work arrangements, and we cultivate a workplace where every employee feels valued, respected, and a true sense of belonging.

We consider qualified applicants for employment without regard to race, gender, age, color, religion, national origin, citizenship status, marital status, disability, sexual orientation, protected military/veteran status, gender identity or expression, genetic information, marital status, medical condition, or any other legally protected factor

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • Degree, or currently working towards a degree, in Computer Science, Information Technology, or similar
  • Good understanding of operating systems
  • Familiarity with SQL
  • Knowledge of Java, C++, or similar programming languages
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The Company
HQ: Dulles, VA
561 Employees
Year Founded: 1965

What We Do

The foundation of flight shopping. Trusted leader in airline pricing and retailing content working with 440+ airlines and 200+ channels.

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