Platform Product Manager

Posted 16 Days Ago
San Francisco, CA, USA
In-Office
110K-150K Annually
Mid level
Financial Services
The Role
Own platform initiatives for CRM, data integrations, and internal tools: define requirements, manage roadmap and backlog, translate needs into user stories, coordinate cross-functional delivery, drive adoption, create documentation and training, and iterate post-launch.
Summary Generated by Built In
Who are we?

IEQ Capital is a Registered Investment Advisor seeking to transform traditional wealth management. Our quest is to integrate the Intellectual and Emotional Quotient, generating exceptional investment results driven by a values-oriented culture that fosters connection and collaboration with our clients. We are an independent, predominantly employee-owned company, adhering to the fiduciary standard to put our clients' interests first. We focus our efforts on helping clients meet their investment objectives without the distractions and limitations that can arise within much larger organizations. 

The Role

IEQ Capital is seeking a highly driven Platform Product Manager to join our Platform Team. This role operates at the intersection of business, product, operations, and engineering.

The Platform Product Manager acts as the product owner and execution lead for their domain, owning the roadmap and backlog, translating business needs into well-defined work, driving delivery, and ensuring adoption across CRM systems, data integrations, and internal tools.  

We are looking for someone who combines strong project management discipline with systems thinking, product ownership, and the ability to push work forward across teams. 

What You'll Do:

Own Platform Initiatives End-to-End 

  • Evaluate new ideas and requests from business stakeholders 
  • Clarify problems before jumping to solutions 
  • Define requirements with clear and measurable business outcomes 
  • Translate needs into executable user stories with acceptance criteria 
  • Manage initiatives from discovery through release and adoption 
  • Drive post-launch feedback and iteration 

Own Domain Roadmap & Backlog 

  • Maintain a clear domain roadmap and clean, prioritized backlog, aligning priorities with the Head of Platform 
  • Balance quick wins with long-term structural improvements 
  • Run backlog grooming with developers 
  • Ensure user stories are properly scoped for delivery and updated regularly  
  • Track delivery progress and unblock issues quickly 

Partner with Developers & Admins 

  • Translate business requirements into technical-ready work 
  • Align on scope before delivery commitments 
  • Hold developers accountable to delivery hygiene 
  • Manage trade-offs between speed and sustainability 
  • Think structurally and understand system constraints. 

Drive Cross-Functional Coordination 

  • Align and coordinate stakeholders across all departments 
  • Manage competing priorities transparently 
  • Run project working sessions 
  • Identify downstream impacts across systems 
  • Ensure handoffs between teams are documented and repeatable 

Adoption, Training & Continuous Improvement 

  • Create documentation and process maps 
  • Run training sessions when new functionality launches 
  • Gather structured user feedback 
  • Identify workflow breakdowns or adoption gaps 
  • Propose iterative improvements 
Qualifications

Required 

  • 4+ years of experience in Product Management, or in financial services or wealth management with demonstrated ownership of business systems, workflows, or technology initiatives 
  • Experience working with CRM systems 
  • Strong ability to translate business needs into clear business and system requirements 
  • Proven track record of driving initiatives across multiple stakeholders 
  • Strong executive communication skills 

Preferred 

  • Familiarity with APIs, integrations, and data flows 
  • Experience acting as a product owner 
  • Exposure to workflow automation tools or low-code platforms 
  • Experience operating in software delivery environments 

Traits We Value 

  • Structured thinker who brings clarity to ambiguity 
  • Naturally proactive 
  • Comfortable pushing for accountability 
  • Systems-oriented (thinks upstream and downstream) 
  • Comfortable with executive stakeholders 
  • Low ego, high ownership 
  • Strong written communicator 
  • Bias toward simplification 
  • Leads with curiosity 
  • Always learning 
  • No task is too small mindset 
Compensation

The total compensation range for this role, inclusive of base salary and bonus, is $110,000 - $150,000, depending on skills and experience.



#LI-Hybrid


Skills Required

  • 4+ years of experience in Product Management or in financial services/wealth management with ownership of business systems, workflows, or technology initiatives
  • Experience working with CRM systems
  • Ability to translate business needs into clear business and system requirements
  • Proven track record of driving initiatives across multiple stakeholders
  • Strong executive communication skills
  • Familiarity with APIs, integrations, and data flows
  • Experience acting as a product owner
  • Exposure to workflow automation tools or low-code platforms
  • Experience operating in software delivery environments
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The Company
HQ: Foster City, CA
119 Employees
Year Founded: 2019

What We Do

IEQ Capital is Registered Investment Advisor, with $18B RAUM*, seeking to transform traditional wealth management. Our quest is to integrate the Intellectual and Emotional Quotient, and to generate exceptional investment results driven by a values-oriented culture that fosters connection and collaboration with our clients. We are an independent, predominantly employee-owned company, adhering to the fiduciary standard to put our clients' interests first. We focus our efforts on helping clients meet their investment objectives without the distractions and limitations that can arise within much larger organizations. *As of 3/31/22; *RAUM as of 12/31/2021 as reported in IEQ Capital’s Form ADV filed in March 2022 totaled $17.8bn. The content of this website is for general, informational purposes. Nothing contained on this website should be construed as an offer to sell or the solicitation of any offer to buy any security or other financial instrument or product offered or managed by IEQ or any other issuer or company. The provision of this information does not constitute the rendering of investment, consulting, legal, accounting, tax, or other advice or services. Information on this website should not be the basis of or be relied upon for making business, investment or other decisions or used as a substitute for consultation with professional advisors, nor should it be construed as advice, endorsement or recommendation. Special Notice to Non-U.S. Investors: Each of the investment products and services referred to on this website is intended to be made available to U.S. residents. This website shall not be considered a solicitation or offering for any investment product or service to any person in any jurisdiction where such solicitation or offer would be unlawful.

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