You enjoy shaping the future of product innovation as a core leader, driving value for customers,guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
You will own the platform product roadmap, ensuring both discretionary and non-discretionary network requirements are prioritized and executed accurately and on time. The Platform Product Owner will collaborate closely with cross-functional teams—including Regional Product Managers, Technology, Operations, Risk, Compliance, and Client Services—to define requirements, oversee development and integration, and provide ongoing product support.
As a Platform Product Manager in Merchant Services, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities:
- Own and manage platform product strategy and roadmap and strategic investment delivery for our Debit portfolio.
- Prioritize and deliver network requirements, ensuring compliance and minimizing risk of over/under billing and penalties.
- Collaborate with cross-functional teams to define requirements, oversee development, integration, and provide ongoing support for new payment method builds.
- Pursue mandate waivers and extensions to optimize delivery timelines and cost efficiency.
- Drive revenue growth and client acquisition through delivery of new capabilities and maximizing portfolio profitability.
- Maintain and update product collateral, and support client enablement through meetings, RFPs, and issue resolution.
- Monitor and report on product adoption, utilization, and financial metrics.
- Ensure audit and risk assessment readiness, compliance management, and support for product oversight and controls.
- Expand team processes to include new payment methods and platforms.
- Foster a culture of ownership, collaboration, and accountability within the team.
Required qualifications, capabilities, and skills:
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Experience in product management in payments or financial services.
- Strong understanding of global payment networks, regulatory requirements, and compliance standards.
- Excellent project management and cross-functional collaboration skills.
- Ability to analyze data, monitor KPIs, and drive continuous improvement.
- Strong communication and stakeholder management abilities.
- Experience with global payment methods and local market requirements
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5+ years of experience or equivalent expertise in product management or a relevant domain
- Experience in product management in payments or financial services
- Strong understanding of global payment networks, regulatory requirements, and compliance standards
- Excellent project management and cross-functional collaboration skills
- Ability to analyze data, monitor KPIs, and drive continuous improvement
- Strong communication and stakeholder management abilities
- Experience with global payment methods and local market requirements
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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