Platform Operations Specialist

How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – card, QR code, credit, installments, debit, multiple currencies, reward points, or a combination of any of these - all on the same Account. Sound impossible? Episode Six makes the seemingly impossible happen every day.  

We’re a global provider of API-based issuer processing and ledger infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments.  

Today, we’re powering payments for some of the world’s largest banks and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x.  

Interested in redefining what’s possible in payments? Join Episode Six today. 

What we’re hiring for:   

We are a growing fintech organization looking to add a Platform Operations Specialist!

 What you’ll be responsible for in this role:   

• Perform Software Releases and Infrastructure Updates:  
• Multiple PaaS instances of E6 Cloud platform 
• Multiple AWS EKS Kubernetes clusters 
• Cloud infrastructure (e.g. RDS, LB, networking, storage) 
• Linux and Windows servers 
• Maintain SQL and NoSQL databases 
• Support software development and testing activities 
• Support client onboarding and migrations 
• Routine testing of system backups and Disaster Recovery plans 
• Regular daily Infrastructure Monitoring and Maintenance 
• Create and maintain internal documentation 
• Participate in a standard on-call rotation with other team members 
• Other duties as assigned 

What experiences and skills are necessary to be successful in this role:   

• 3+ years AWS Cloud management experience (or other relevant Public Cloud provider) 
• 3+ years Kubernetes cluster administration 
• 3+ years Linux O/S management experience 
• 2+ years’ experience using Python scripting 
• Demonstrated infrastructure troubleshooting skills 
• Familiarity with Infrastructure-as-Code  tools such as Terraform 

What makes a successful E6er?   

• We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow. 
• We take great pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we don’t know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating and making an impact. 
• A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you.   

E6 is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.  

E6 is committed to providing reasonable accommodations for qualified individuals with disabilities who may require additional assistance in engaging in our application and interview process. Please feel free to reach out to E6's Talent Acquisition Team at [email protected] if you need any assistance completing our application or need accommodations during your interview process.