Would you like to work with cutting-edge technology?
Would working with prestigious global brands excite you?
Join our Platform Operations Team
The Akamai Network Operations Command Center (NOCC) is responsible to monitor, manage and maintain the Akamai's Platform. NOCC is staffed 24X7 by expert Platform Operations engineers, based out of the global command centers. The Command centers are in - Bangalore, Cambridge, Krakow.
Partner with the best
This is an opportunity to work in a large scale, global network operations department.
As a Platform Operations Engineer, you will be responsible for:
- Monitoring, managing, and maintaining infrastructure with 3,50,000+ Linux servers, 14500+ Layer 3 and 22,000+ Layer 2 devices.
- Responding to hardware/software/network/OS related alerts, in a timely fashion as per pre-defined SLAs.
- Troubleshooting network connectivity issues with various global ISPs, to address issues related to packet loss/filtering, network latency, and routing issues.
- Analyzing network traffic patterns and performance metrics to detect anomalies in the network.
- Identifying and resolving problems related to switches, examples (but not limited to) switch upgrades, STP issues, VLAN configuration, faulty network interfaces
- Troubleshooting various router problems, such as faulty ports, misconfigurations, Handling BGP peering issues and Routing policy changes.
- Troubleshooting network issues in akamai fabric clusters and backbone network.
- Ensuring round-the-clock operations, this permanent night shift role requires full on-site presence with no work-from-home option.
Do what you love
To be successful in this role you will:
- 6 to 20 Months of relevant experience and a Bachelor's degree in Computer Science or its equivalent
- Gain experience in networking within a NOC and hold a globally recognized credential like CCNA or JNCIA.
- Have experience with Routers/Switches - Cisco, Juniper
- Have excellent analytical, problem-solving & communication skills.
- Have technical analysis and troubleshooting skills
About us
At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.
Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.
FlexBase adapts to your job's needs
Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.
Skills Required
- 6 to 20 months of relevant experience
- Bachelor's degree in Computer Science or equivalent
- CCNA or JNCIA certification
- Experience with Cisco and Juniper routers and switches
- Knowledge of BGP, BGP peering, STP and VLAN configuration and troubleshooting
- Experience troubleshooting network connectivity with global ISPs (packet loss, latency, routing)
- Experience managing or working with Linux servers
- Strong analytical, problem-solving and communication skills
- Ability to work permanent night shift onsite with no work-from-home option
Akamai Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Akamai Technologies and has not been reviewed or approved by Akamai Technologies.
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Leave & Time Off Breadth — Unlimited PTO in the U.S., wellness days, paid volunteering time, and the FlexBase model contribute to broad time‑off flexibility. These practices are described as supporting strong work‑life balance.
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Parental & Family Support — Generous paid parental leaves, paid family care leave, subsidized backup childcare, and inclusive family‑building benefits via Carrot form a comprehensive family support suite. Coverage spans fertility support through caregiving resources.
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Retirement Support — A 401(k) with a substantial company match and immediate vesting, plus Roth and Mega Backdoor Roth options, underpin long‑term savings. These features provide reliable long‑term savings opportunities.
Akamai Technologies Insights
What We Do
At Akamai, we make life better for billions of people, billions of times a day. Every moment, billions of people, all over the world, are using the internet to shop, play games, look after finances, learn remotely, share videos, connect across the world, and so much more. These life-shaping digital experiences wouldn’t be possible without Akamai. We power and protect life online. It’s an extraordinary mission, and our global teams achieve it by solving the toughest challenges, and turning the impossible into the possible. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Thanks to our world’s most distributed platform for cloud computing, security, and content delivery. Akamai keeps applications and experiences closer and threats farther away. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Do you want to power and protect life online, by solving the toughest challenges with us? Be part of an amazing team!
Why Work With Us
Our people are devoted, determined problem-solvers who share a passion for technology. We find solutions through persistence, and push ground-breaking ideas forward with urgency and courage. This creates an environment where we harness creative energy and drive innovation. We are inclusive and diverse, and we love to collaborate across the world.
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