You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager within Platform Management's Payment Brand Implementations (PBI) team, you will provide vital support of the end-to-end delivery of network mandates. This includes spearheading the product development life cycle (PDLC) process, managing timelines and dependencies, and fostering effective collaboration with key partners and cross-functional teams. Your continuous guidance and support will be key in optimizing processes and driving the success of monthly PBI releases. Through strategic leadership and effective coordination, you will be instrumental in addressing the evolving needs across all aspects of the PBI program.
Job responsibilities
- Support the end-to-end delivery of monthly PBI releases including PDLC management, monitoring of milestones and dependencies, and release management
- Coordinate, plan, and host pre-discovery and discovery sessions ensuring impacts are identified and technology sizing estimates are obtained
- Organize and oversee the Backlog to include managing prioritization, commitment, and technical capacity
- Understand and monitor technology sprint schedules ensuring capacity is maximized
- Effectively manage timelines while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholder and functional partners
- Collaborate closely with cross-functional teams, including product, technology, operations, and business stakeholders, to ensure alignment and effective communication throughout the release delivery lifecycle
- Track, maintain, and report on overall PBI wellness - backlog, roadmap, delivery status, financials
- Monitor data hygiene within tools and repositories (e.g. Jira, Knowledge Management Framework) ensuring compliance with controls, PDLC and PBI delivery processes, and continuous audit readiness
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in program management, product delivery, or IT
- Expertise in the payments industry with sound knowledge in processing, payment methods and types
- Advanced knowledge of PDLC and Agile methodology including use of Jira
- Proven ability to lead PDLC activities and manage multiple input streams simultaneously
- Self-motivated and capable of thriving in a fast-paced, dynamic environment, both independently and as part of a collaborative team
- Strong process / project management skills and attention to details
- Ability to effectively monitor and manage release milestones and dependencies
- Excellent influencing and collaboration skills to drive cross-functional teams and results; Able to communicate effectively with all stakeholder levels including senior management
- Exceptional time management and prioritization skills with the ability to effectively organize and motivate individuals; Sound awareness of regulatory requirements, risk, compliance, and controls
- Positive, team-oriented attitude with the capability to actively promote a collaborative, team-centric environment
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.
Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
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What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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