Platform Engineer

While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth.
If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi!

Role: Platform Engineer (Junior/Senior)

Experience Level: 1 to 6 Years 

Work location: Remote (Base Location - Mumbai, Bangalore & Trivandrum) Please apply if you are comfortable with rotational shifts and can join immediately.

Role & Responsibilities: 

• Work with a highly responsive, proactive team to provide support for maintaining system stability with minimal issues

• Thrive to consistently achieve service levels through focus, metrics, and capacity management

• Utilize Best practices/Tools for SLA reporting 

• Minimize people dependency and move the projects to autopilot mode

• Have consistent and complete communication and collaboration with all partners

Daily Responsibilities:

Resolve Tier-1 level of incidents (as mentioned below) -

• Common L1 fixes may include System Restarts, Network Connectivity Checks, Model Resets, Data Flow Checks, Re-Processing Alerts

• Daily monitoring and report alerting metrics 

• RCA and Resolution request review

• Runbook fixes for each incident 

• Provide immediate resolution, monitoring and daily reporting

• Regularly verifying the the server environment 

• Provide daily/weekly reports on system performance, incidents, and key metrics

• Schedule  regular downtime for system updates or maintenance, ensuring minimal disruption to operations

• If the issue cannot be resolved via the run book, escalate to L2/L3 support for model or hardware security issues

• Adhering Service Level Agreements (SLAs) for response and resolution, prioritizing issues based on severity

• Check-in via email when the Park opens

• Check Real Time Overlay

• Check Security Desk

• Constantly monitor pagerduty channel and take necessary actions according to the run book

• Redis db cron job check

Must Have Skills:

Kubernetes Developer:

• Certification that best reflects below skills: CKAD

• High Level Skills:

• Create container infrastructure platform

• Create and maintain highly scalable Kubernetes architecture

• Enhance delivery systems with Continuous Integration

• Improve monitoring and alerting

• Troubleshoot issues and resolve problems

Granular Skills:

• Expertise in Linux

• Maintenance of Docker container and Kubernetes Clusters

• Implement design patterns for distributed systems

• Simple to complex k8s resources like Deployments, Pods, Jobs, StatefulSets, ConfigMaps, Service, NodePort, Ingress, Volumes

• Templating Kubernetes deployments using Helm Charts

• Multi container pod design using sidecar, init containers etc.

• Knowledge of hybrid cloud environments - (bonus)

• Strong expertise in DevOps and CI/CD implementation

• Strong knowledge of deployment strategies (Blue/Green, Canary etc.) and rolling updates.

• Implement probes and health checks

• Utilizing container logs for debugging

• Custom Resource Definitions

Backend Developer:

High Level Skills:

• Strong grasp of Core Python concepts

• Sound knowledge of web frameworks

• Strong understanding of Object Oriented concepts and Software Design patterns

• Experience with writing production grade code (NOT "SCRIPTS")

• Good grasp of database integration and streaming pipelines (redis, kafka etc)

• Multiprocess architecture

• Strong Git and GitHub knowledge

• Good knowledge of Video Streaming and image processing in python preferable

• Good knowledge of Cloud Services

Granular Skills (extensive hands on experience required):

• Core Python concepts (must have): Iterators, Exception Handling, File Handling, Data types and structures, OOP

• Web frameworks (must have): Flask, Gunicorn

• Video (extremely useful and highly rated): Gstreamer, ffmpeg, OpenCV

• Containerization: Docker, Kubernetes core concepts

• Strong knowledge of Linux shell

Shift Schedule: 

Work in rotational shifts:

Shift A - 6 AM IST to 2 PM IST

Shift B - 2 PM IST to 10 PM IST
Shift C - 10 PM IST to 6 AM IST 

Two consecutive days off in a week

.