About us
TeleTracking began with a simple but powerful belief that no one should wait for the care they need. More than a slogan, it’s a promise to continually improve healthcare.
TeleTracking builds groundbreaking technology incorporating deep clinical expertise. Our solutions are used in the nation’s largest healthcare systems and around the world to positively impact patients, families and communities.
What’s your contribution to the TeleTracking story?
When you chose to bring your passion and skills to helping achieve our purpose, you’ll be part of a team that understands that there’s a human life behind every data point. Your skills, curiosity, and compassion—will help fuel our innovation and achieve the TeleTracking promise of revolutionizing modern healthcare.
About the role
What you will do
As Platform Architect, you will lead the design and evolution of shared platform capabilities that enable engineering teams to build secure, scalable, reliable software. You will set architectural direction, guide technical standards, and partner across teams to support current products and future growth.
We’re looking for someone who can:
- Think strategically while staying practical and delivery-focused.
- Influence technical direction through collaboration, mentorship, and clear communication.
- Translate complex architecture decisions for both technical and non-technical audiences.
- Define and evolve the architecture for shared platform capabilities across enterprise products.
- Partner with engineering, product, security, infrastructure, and operations teams to shape platform strategy, technical standards, and roadmaps.
- Design reusable services, APIs, event-driven integrations, developer tools, and reference implementations that accelerate software delivery.
- Provide technical guidance, mentor engineers and architects, and support major design and modernization initiatives.
- Evaluate cloud services, AI capabilities, and open-source technologies that improve scalability, reliability, security, and engineering productivity.
- Create architecture documentation, reference designs, and engineering guidance that support platform adoption and long-term maintainability.
- Promote reusable design patterns, secure engineering practices, and continuous improvement.
- Help teams adopt new technologies responsibly and effectively.
What we look for
- 8–10+ years of software engineering experience designing distributed systems, cloud-native platforms, and scalable enterprise software.
- Strong architecture expertise across microservices, APIs, event-driven design, cloud infrastructure, Kubernetes, CI/CD, data platforms, and observability.
- Hands-on experience with major cloud platforms such as AWS, Azure, or Google Cloud, and modern programming languages such as Java, C#, Python, Go, or TypeScript.
- Knowledge of application security, identity, authentication, authorization, and secure design practices.
- Ability to evaluate emerging technologies, including AI-assisted engineering tools, and translate them into practical platform improvements.
Other Preferred Knowledge
- Experience with healthcare technology, interoperability standards, or SaaS platforms.
- Experience with event streaming, service mesh, cloud-native networking, observability, or enterprise data platforms.
- Experience designing AI-enabled platforms or integrating LLM-based capabilities.
- Experience leading architecture reviews, technical governance, or engineering modernization efforts.
Education
- Master’s Degree in Computer Science, Software Engineering, Information Systems, or a related field (preferred)
- Bachelor’s Degree in Computer Science, Software Engineering, Information Systems, or a related field (required)
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
Benefits
- Employee Medical/dental/vision premiums paid 100% - family members without coverage Medical 100% - small cost for dependents on dental and vision, which start from day one!
- Life and AD&D
- Flexible Spending Accounts: Medical, Dependent Care, and Transportation
- 401 (k) Retirement Savings
- Tuition Reimbursement
- Military Paid Leave (up to 6 months of base salary while on military leave)
- Paid Time Off
- Paid parental leave
Disclaimer:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.
TeleTracking is an Equal Opportunity/Affirmative Action employer. TeleTracking recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
Skills Required
- 8-10+ years of software engineering experience designing distributed systems, cloud-native platforms, and scalable enterprise software.
- Strong architecture expertise across microservices, APIs, event-driven design, cloud infrastructure, Kubernetes, CI/CD, data platforms, and observability.
- Hands-on experience with major cloud platforms such as AWS, Azure, or Google Cloud.
- Proficiency with modern programming languages such as Java, C#, Python, Go, or TypeScript.
- Knowledge of application security, identity, authentication, authorization, and secure design practices.
- Bachelor's Degree in Computer Science, Software Engineering, Information Systems, or a related field.
- Master's Degree in Computer Science, Software Engineering, Information Systems, or related field.
- Experience evaluating and integrating AI-assisted engineering tools and LLM-based capabilities.
- Experience with healthcare technology, interoperability standards, or SaaS platforms.
- Experience with event streaming, service mesh, cloud-native networking, observability, or enterprise data platforms.
- Experience leading architecture reviews, technical governance, or engineering modernization efforts.
What We Do
The mission of TeleTracking is simple: no patient should ever have to wait for the care they need. As the world leader in patient flow solutions, TeleTracking is more than a healthcare technology company. Industry experts, process consultants and thought leaders in the healthcare space, TeleTracking is delivering reportable and proven outcomes impacting hospitals and healthcare systems all over the world. TeleTracking began over twenty-five years ago as a solution to solve the bed turnover problem using what was found in every patient room: a telephone. Expanding, growing and changing, now with a portfolio of end-to-end patient flow software solutions, and proven best practices, the name TeleTracking describes the journey of the past, current and future. As hospital enterprises spend hundreds of millions to install systems that move patient records, TeleTracking is positioned to add significant value to that spend by offering an interdisciplinary, real-time system that moves people and resources more efficiently and safely than ever before.
