JOB DESCRIPTION
Senior Demand Planner
Servigistics Parts Planning or Similar | Kinaxis Maestro
On-site | Semiconductor Industry
Want to discover just how far your intellectual curiosity can take you? You’re in the right place. For more than four decades, Axcelis Technologies has been at the forefront of innovation in semiconductor manufacturing technology. Chipmakers around the globe rely on our tools and process expertise to deliver the semiconductors that power modern life from smartphones and computers to cameras and cars. We have become a technology leader by providing the innovation necessary for business to thrive, quality of life to advance, and the environment to flourish—enabling a truly sustainable future.
Our influence is global, with more than 30 offices worldwide, an installed base of thousands worldwide and a customer list that includes the world’s largest semiconductor manufacturers. Our team is expanding, and we are seeking a highly experienced Senior Service Parts Planner with deep expertise in Servigistics Parts Planning and Kinaxis Maestro to manage and optimize global service parts demand and supply planning. This role supports mission-critical semiconductor equipment uptime by ensuring service parts availability while effectively managing inventory investment, engineering changes, and product life-cycle complexity.
Overview
We are seeking a Senior Demand Planner to provide planning leadership at the intersection of Service, Factory Operations, and Engineering. This role owns service parts and customer upgrade planning for high-value semiconductor programs, ensuring strong factory alignment, material readiness, and on-time customer execution.
What You’ll Do
- Lead service parts and upgrade planning using Servigistics Parts Planning or similar service planning platforms and Kinaxis Maestro
- Act as the primary factory interface for service, aligning service demand with factory capacity, build plans, and material availability
- Provide planning leadership for high-value customer upgrades, retrofit programs, and service-driven factory builds
- Partner with Factory Planning, Manufacturing, Engineering, Program Management, and Field Service to deliver customer commitments
- Incorporate ECNs/ECOs into service and factory plans, managing part revisions, supersessions, and inventory transitions
- Drive Service S&OP / IBP alignment across service, factory, and supply chain organizations
- Lead scenario analysis and trade-off decisions balancing service levels, inventory investment, and factory constraints
- Identify risks, resolve execution gaps, and communicate clear, data-driven recommendations to leadership
- Mentor planners and influence cross-functional teams without direct authority
What We’re Looking For
- Bachelor’s degree in Supply Chain, Engineering, Business, or related field
- 5+ years of experience in service parts planning, factory planning, or aftermarket supply chain
- Experience with Servigistics Parts Planning or similar service parts planning solutions
- Strong experience using Kinaxis Maestro for constrained planning and scenario modeling
- Proven leadership in factory–service integration, particularly for high-value upgrades or retrofit programs
- Working knowledge of ECN/ECO processes and their impact on serviceability and factory execution
- Experience in semiconductor, capital equipment, or high-tech manufacturing environments
- Strong communication and stakeholder-influencing skills
Why This Role
- High-visibility leadership role supporting strategic customer upgrade programs
- Direct impact on customer satisfaction, factory performance, and inventory optimization
- Opportunity to work with advanced planning platforms in a complex, fast-paced environment
- Collaborative, on-site culture with strong cross-functional engagement
EQUAL OPPORTUNITY STATEMENT
It is the policy of Axcelis to provide equal opportunity in all areas of employment for all persons free from discrimination based on race, sex, religion, age, color, national origin, disability status, medical condition (including pregnancy), veteran status, sexual orientation, marital status, or any other characteristic protected by federal, state or local law. Axcelis will provide reasonable accommodation necessary to enable a disabled candidate or employee to perform the essential functions of the position, unless the accommodation would create an undue hardship for the Company.
U.S. BASE SALARY RANGE
$88,866.00 - $133,299.00This base salary range reflects the typical compensation for this role across U.S. locations.
Our salary ranges are determined by role and level; individual pay is determined based on
multiple factors, including job-related skills, experience, relevant education or training, work
location, and internal equity. The range provides the opportunity for growth and progression as
you develop within the role.
Base pay is one part of our U.S. total compensation package which includes eligibility in the
Axcelis Team Incentive bonus plan, and comprehensive benefits package (for regular
employees working 20+ hours a week).
Top Skills
What We Do
Axcelis Technologies, Inc. is a world-leading provider of equipment and services to the semiconductor manufacturing industry. For over forty five years, chipmakers from around the globe have relied on Axcelis' tools and process expertise to form the transistors that power all electronics - from smartphones and laptops, cameras, personal music players and more.
Our equipment portfolio comprises a powerful suite of manufacturing technologies for ion implantation, one of the most critical steps in the IC manufacturing process. In addition, we provide extensive aftermarket service and support, including spare parts, equipment upgrades, maintenance services, and customer training. Our customers include all of the 20 largest semiconductor manufacturers in the world. More than 3000 of our products are in use worldwide.
At our Advanced Technology Center in Beverly, Mass., we collaborate with customers and other industry experts to develop next-generation applications and process capabilities. We support our customers with a worldwide network of 38 field offices in 10 countries.
In all that we do, our strategy is singular: align every Axcelis innovation and success with our customers' goals. We strive to understand the entirety of their challenges and stand ready to deliver the technology, service and support they need to succeed.
