The Role
Supports PKI software projects and provides off-site technical assistance to customers. Configures and administers PKI software across Windows and Linux environments, troubleshoots TLS, hardware, software, database, and networking issues, and configures HSMs. Collaborates with support, sales, research and development, and headquarters teams while communicating technical solutions effectively. The role requires U.S. citizenship, a clear background check, and a TS/SCI clearance.
Summary Generated by Built In
Information Security Corporation, an SAIC company is seeking a candidate for a PKI Software Support position. . The successful candidate will be involved in supporting multiple software projects and provide off-site customer support, while working closely with the local support/sales/R&D teams, as well as headquarters staff in Oak Park, IL. Candidate must reside in the Chicago or Washington, DC area.
Qualifications
- Bachelors and two (2) years or more experience; Masters and 0 years related experience
- Customer technical: 3 years (Preferred)
- In-depth knowledge of PKI and security-related concepts, with significant experience in the administration and configuration of PKI software on Windows and Linux
- Above average oral and written communications skills with a demonstrated aptitude for communicating effectively with fellow employees and customers
- Strong analytical and problem-solving skills, including the ability to identify and troubleshoot hardware and software bottlenecks
- Familiarity with configuring hardware security modules (HSMs)
- Admin experience with Apache Tomcat and/or Red Hat JBoss including experience troubleshooting TLS issues
- Knowledge of database configuration/management using Oracle, HSQL, or PostgreSQL
- Hands-on experience configuring Cisco and/or Aruba networking devices
- Familiarity with Windows and Linux usage and administration
- A working knowledge of current ISC products would be a definite plus!
- U.S. citizenship (with clear background check)
- TS/SCI security clearance
About UsSAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
Skills Required
- Bachelor’s degree and two or more years of related experience, or a master’s degree with zero years of related experience.
- Three years of customer technical support experience.
- In-depth knowledge of PKI and security concepts.
- Significant experience administering and configuring PKI software on Windows and Linux.
- Above-average oral and written communication skills.
- Strong analytical and problem-solving skills, including troubleshooting hardware and software bottlenecks.
- Familiarity configuring hardware security modules.
- Administration experience with Apache Tomcat and/or Red Hat JBoss, including TLS troubleshooting.
- Knowledge of Oracle, HSQL, or PostgreSQL database configuration and management.
- Hands-on experience configuring Cisco and/or Aruba networking devices.
- Familiarity with Windows and Linux usage and administration.
- U.S. citizenship and a clear background check.
- TS/SCI security clearance.
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The Company
What We Do
Spectrum San Diego is a high tech security innovator, specializing in ultra-low-dose X-ray screening systems.







