Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:- A great work/life balance
- No weekends or evenings – Monday thru Friday
- Paid holidays and paid time off
- Rapidly-growing team with opportunities for advancement
- Competitive compensation
- Benefits package
• Build and sustain long-term relationships with primary care providers, APPs, and specialty referrers
• Serve as the primary point of contact for referring offices regarding GI services, providers, and access
• Conduct regular in-person and virtual office visits focused on listening, education, and issue resolution
• Clearly communicate GI provider expertise, subspecialty focus (e.g., IBD, hepatology, advanced endoscopy), and referral
pathways
• Identify and resolve barriers to GI access, including appointment availability, procedure scheduling, prior authorizations,
and prep coordination
• Advocate internally to ensure timely office visits, procedures, and follow-up care
• Facilitate smooth coordination between referring offices, GI clinics, endoscopy centers, and hospital partners
• Ensure referring providers receive timely consultation notes, procedure reports, pathology results, and follow-up plans
• Act as a problem-solver when referring providers experience service issues
• Escalate concerns appropriately and follow through to resolution
• Identify recurring pain points and collaborate with leadership to improve workflows and patient experience
• Support consistent, reliable communication standards across the GI practice
• Support growth through service excellence, responsiveness, and relationship trust
• Assist with onboarding and integration of new GI physicians and APPs
• Promote new services, technologies, locations, or expanded access in a consultative, educational manner
• Coordinate providers meet-and-greets, educational lunches, and GI-focused updates for referring offices
• Track referring provider interactions, feedback, and issues in CRM or referral tracking systems
• Monitor access metrics such as time-to-appointment and procedure turnaround
• Share insights and trends with leadership to support continuous improvement
• Maintain compliance with HIPAA, Stark Law, and Anti-Kickback regulations at all times
- Bachelor’s degree in healthcare administration, business, or related field (preferred)
- 3+ years of experience in physician liaison, GI practice management, healthcare operations, or provider relations
- Proficiency with CRM systems, EMR navigation (view-only), and Microsoft Office
- Medical
- Dental
- Vision
- Spending Accounts
- Life / AD&D
- Disability
- Accident
- Critical Illness
- Hospital Indemnity
- Legal
- Identity Theft
- Pet
- 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
- Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
Skills Required
- Bachelor's degree in healthcare administration, business, or related field
- 3+ years of experience in physician liaison, GI practice management, healthcare operations, or provider relations
- Proficiency with CRM systems, EMR navigation, and Microsoft Office
What We Do
Gastro Health is a medical practice company specializing in gastroenterology, digestive health, and liver disorders, serving adult and pediatric patients.
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