Physician Advisor - Concurrent Appeals & Denials - Remote

Posted An Hour Ago
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Hiring Remotely in Newtown Square, PA, USA
In-Office or Remote
160K-300K Annually
Mid level
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Role
Physician Advisor conducts medical necessity and compliance reviews for client hospitals, performs peer-to-peer discussions with payer medical directors, manages written and verbal appeals, and supports appropriate inpatient, observation, and outpatient status determinations. The role requires collaboration with case managers and attending physicians, adherence to CMS and regulatory standards, completion of administrative tasks, and flexible remote coverage including evenings, weekends, and holidays.
Summary Generated by Built In
Requisition Number: 2381392
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.
In this Physician Advisor role, you will partner with providers, case managers, and payors to conduct medical necessity reviews, facilitate peer-to-peer discussions, manage appeals, and ensure appropriate patient status determinations. This position offers the opportunity to leverage your clinical expertise to support quality outcomes, compliance, and cost-effective care across client health systems.
Basic Functions:
  • To provide medical necessity and compliance reviews for our client hospitals
  • To perform concurrent peer to peer reviews with payor medical directors
  • To perform written and verbal appeals

Hours
Coverage spans from 8am-3am EST with set schedules based on business needs providing adequate staffing for all shifts. There is a shared responsibility for weekend and Holiday coverage by all Physician Advisors.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
  • Promote efficient and effective clinical care of hospitalized patients delivered in a timely, appropriate and cost-effective fashion as guided by evidenced based medicine and regulatory requirements via review of clinical documentation, collaborative telephonic communication and other interactions with hospital client Case Managers and Attending Physicians
  • Promote payor and provider adherence to all applicable regulatory standards and CMS policy regarding inpatient admissions, observation/outpatient status, and the appropriate status for continued hospital stays
  • Meet Optum performance and quality metrics while incorporating feedback from quality improvement reports and providing exceptional customer service
    Function as a vital aspect of a team consisting of other Physician Advisors, Nurses, Administrative Assistants, Clinical Relationship Managers, and Team Leaders with prompt responses to requests for assistance from any members of that team
  • Performing all applicable administrative tasks, staying abreast of internal policies/procedures, regulatory changes and updates within the business segment, and completing and passing mandatory UHG and Optum Physician Advisor Service education modules
  • Make engagement an area of focus and priority with commitment to the organization, colleagues and team members, as well as our clients
  • Performing concurrent peer-to-peer discussions with payor medical directors on behalf of client hospitals
  • Performing written and verbal appeals on behalf of client hospitals

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Licensed Physician (MD or DO) with a current, active, unrestricted Medical License in the U.S.
  • Current Board Certification
  • 3+ years of experience in a hospital-based practice setting
  • Demonstrated computer proficiency (i.e., navigating multiple platforms simultaneously, proficient typing skills, MS Office Suite, etc.)
  • Demonstrated ability to have meaningful and informed conversations with Case Managers and Attending Physicians
  • Must be willing/able to adhere to the schedule expectations of the role and flexible to work evenings/weekends/holidays as business needs dictate and require
  • Must be willing/able to work at least 3 holidays per calendar year

Preferred Qualifications:
  • Active, unrestricted MD or DO License in CA

Soft Skills:
  • Solid organization and communication skills
  • Problem solving
  • Team player mentality
  • Solid clinical knowledge base
  • Superior documentation skills
  • Work Independently
  • Self-motivated
  • Dedicated remote workspace free from distractions following the company required telecommute compliance rules and regulations
  • Work the designated schedule required per business needs

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from ∙ For face-to-face roles use established pay transparency range $160,000 - $300,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Skills Required

  • Current, active, unrestricted U.S. medical license as an MD or DO
  • Current board certification
  • At least 3 years of experience in a hospital-based practice setting
  • Computer proficiency, including navigating multiple platforms, typing, and Microsoft Office Suite
  • Ability to conduct meaningful and informed conversations with case managers and attending physicians
  • Ability to adhere to schedule expectations and work evenings, weekends, and holidays as required
  • Ability to work at least three holidays per calendar year
  • Active, unrestricted MD or DO license in California

What the Team is Saying

Optum Compensation & Benefits Highlights

  • Parental & Family Support Paid parental leave (six weeks), paid caregiver leave (up to two weeks), Bright Horizons back-up care, and adoption assistance up to $10,000 are prominently included. Feedback suggests these family supports meaningfully aid work-life balance and are often highlighted as strengths.
  • Retirement Support A 401(k) with company match is available to all employees, including part-time staff, alongside other financial protections like disability and life insurance. Feedback suggests broad access and matching make retirement support a core pillar of the package.
  • Equity Value & Accessibility An Employee Stock Purchase Plan offers discounted company stock, with some roles also eligible for sign-on or performance bonuses. Feedback suggests the ESPP is a standout financial perk that helps employees build ownership over time.

Optum Insights

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The Company
HQ: Eden Prairie, MN
160,000 Employees
Year Founded: 2011

What We Do

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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Optum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.

Typical time on-site: Not Specified
HQEden Prairie, MN
Metro Manila, Philippines
Cebu, Philippines
Davao, Philippines
Ann Arbor, MI
Atlanta, GA
Baltimore, MD
Bengaluru, India
Chennai, India
Dallas, TX
Detroit, MI
Dublin, Ireland
Hartford, CT
Houston, TX
Hyderabad, India
Jacksonville, FL
Las Vegas, NV
Letterkenny, Ireland
Louisville, KY
Madison, WI
Minneapolis, MN
Nashville, TN
New Delhi, India
Philadelphia, PA
Phoenix, AZ
Pune, India
Raleigh, NC
San Diego, CA
Washington, DC
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