Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.
Job DescriptionPhysician Access Coordinator - Henry Ford Health
Job Title
Physician Access Coordinator
About the Department
Join our flagship Detroit hospital campus, where academic medicine, leading-edge specialty care, and groundbreaking research come together. Located near Midtown's museums, restaurants, and cultural attractions, this campus offers the energy of a revitalized city paired with the resources of a nationally recognized health system. This role is part of a dynamic team dedicated to optimizing patient access, enhancing physician engagement, and improving operational efficiency across the health system.
Role Overview
As a Physician Access Coordinator, you will serve as a strategic liaison between community physicians, patients, families, and internal departments. Your role is critical in optimizing patient access, enhancing physician engagement, and improving operational efficiency. You will lead initiatives that support seamless navigation, service excellence, and data-informed decision-making, working with high autonomy and cross-functional collaboration.
Why Henry Ford Health
At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.
What You Will Do
- Lead initiatives to optimize patient access and enhance physician engagement across the health system.
- Collaborate with clinical and administrative teams to improve operational efficiency and service excellence.
- Utilize data-informed decision-making to drive improvements in patient navigation and care coordination.
- Serve as a strategic liaison between community physicians, patients, families, and internal departments.
- Manage complex workflows and ensure seamless navigation for patients and physicians.
What We Offer
We provide opportunities for career growth, collaboration with diverse teams, and the chance to contribute to mission-driven work. You¿ll engage in continuous learning and professional development while making a meaningful impact in healthcare.
Join Our Team
Ready to make a difference? Apply now and be part of our dedicated team at Henry Ford Health!
QualificationsRequired Qualifications:
- High School diploma required.
- Five (5) years of progressively more responsible experience in healthcare operations, patient access, or physician relations.
- Proven ability to lead initiatives, manage complex workflows, and collaborate across departments.
- Advanced proficiency in medical electronic systems (Epic preferred) and data documentation.
- Strong critical thinking, problem-solving, and organizational skills.
- Demonstrated excellence in customer service, communication, and cultural sensitivity.
Preferred Qualifications:
- Post high school education or training preferred.
Day Shift - Full-Time - 40 hours/week
5:00am - 1:30pm
Skills Required
- High school diploma
- Five years of progressively responsible experience in healthcare operations, patient access, or physician relations
- Ability to lead initiatives, manage complex workflows, and collaborate across departments
- Advanced proficiency in medical electronic systems; Epic preferred
- Strong critical thinking, problem-solving, and organizational skills
- Excellent customer service, communication, and cultural sensitivity
- Post-high-school education or training
What We Do
Henry Ford Health is a Detroit-headquartered academic healthcare system serving more than 2 million people across Michigan and beyond. Its integrated offerings include primary, preventive, urgent, specialty, home, and virtual care, health insurance, pharmacy, and eye care. The organization also advances clinical innovation, research, clinical trials, medical education, community health, health equity, and services for vulnerable communities throughout the region.
