Physical Security Officer (Unarmed) - Plymouth Meeting, PA

Posted One Month Ago
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Plymouth Meeting, PA, USA
In-Office
Junior
Events • Information Technology • Security
The Role
Provides unarmed physical security and concierge services at assigned properties. Responsibilities include monitoring cameras, conducting patrols, controlling ingress and egress, screening guests and vendors, responding to emergencies, investigating incidents, deterring crime, de-escalating conflicts, and reporting safety or security issues. Requires customer service, communication, computer, time management, and problem-solving skills, along with reliable transportation and the ability to pass background, drug screening, and training requirements.
Summary Generated by Built In

Physical Security Officers (PSO's) represent the front line of our security services. In this role Physical Security Officers (PSOs) can expect to be working in demanding and fast paced environments. PSO’s may find themselves working in a wide range of areas to include medical centers, government facilities, hospitality venues and public events. The PSO’s mission is to protect all people, information and property assigned, while delivering on high end customer service.

Physical Security
• Monitor the camera system.
• Implement a scan point tour of the property for tracking the patrols and reporting issues as they arise.
• Report signs of forced entry, safety issues, and any abnormal activity through the tour system.

Concierge
• Ensure all guests and vendors sign in when entering the property.
• Greet and acknowledge all residents, guests, and vendors

Additional Responsibilities

·      Delivering high end customer service

·      Responding to emergencies

·      Deterring and preventing crime

·      Performing ingress/ egress control procedures

·      Investigating incidents

·      De-escalating conflicts

·      Detaining suspects

·      Performing other related duties as assigned

Requirements

·      High school Diploma or GED equivalent

·      Two years of face to face customer service experience

·      Two years of security experience

·      Basic computer skills (Email, Microsoft Office, etc.)

·      Excellent written and oral communication skills

·      Proficient time management skills

·      Reliable transportation

·      Excellent de-escalation skills

·      Proactive problem solving skills

·      Must be able to pass a comprehensive background investigation, urinalysis screening and OPS training requirements

These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position.

Upon request for a reasonable accommodation, the Company may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.

·       Ability to work under stress / pressure

·       Ability to lift 25lbs

·       Ability to wear a uniform

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

People First: Treat people with dignity and respect and help them become who they are capable of becoming. 

Servant Leadership: Continuously improve and bring out excellence in others by modeling it yourself. 

Accountability: Stay loyal to what you said you would do long after the mood you said it in has changed. 

Diligence: Proceed on the course you laid out know that all good things come with time, effort and creativity. 

Integrity: Give people a reason to trust you, knowing that a true measure of character is what you do without reward and how you treat those who can do nothing for you. 

At-Will Employment

 Employment with OPS Security Group is voluntary and subject to termination by the employee or OPS Security Group at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to conflict with or to eliminate or modify in any way the employment-at-will status of OPS Security Group employees.

Qualifications Education Preferred High School or better. Experience Required Face to face customer service experience Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • High school diploma or GED equivalent
  • Two years of face-to-face customer service experience
  • Two years of security experience
  • Basic computer skills, including email and Microsoft Office
  • Excellent written and oral communication skills
  • Proficient time management skills
  • Reliable transportation
  • Excellent de-escalation skills
  • Proactive problem-solving skills
  • Ability to pass a comprehensive background investigation, urinalysis screening, and OPS training requirements
  • Ability to work under stress or pressure
  • Ability to lift 25 pounds
  • Ability to wear a uniform
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The Company
HQ: Philadelphia, PA
209 Employees
Year Founded: 2012

What We Do

OPS Security Group specializes in providing comprehensive, professional security solutions to businesses, communities, and executives throughout Pennsylvania, New Jersey, New York, Delaware, Maryland, Virginia, Washington D.C., West Virginia, Ohio, Nevada, and Florida. With unrivaled expertise, we're committed to ensuring your peace of mind, safety, and business continuity. Let's secure your future, together.

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