Position: Photo Port Supervisor
Facility: Ripley’s Aquarium of Canada Reports to: Photo Port Manager
Job Purpose: Photo Port is a fun and fast paced environment here at Ripley’s Aquarium of Canada. Photo Port Supervisors provide world class Guest Service to all our Guests here at Ripley’s Aquarium of Canada. Reporting to the Photo Port Manager, The Supervisor will oversee the daily operation of the department. This is a great opportunity to gain and develop Leadership experience at Toronto’s number one tourist attraction!
Please remember that due to the nature of our business, we work when others play in an attraction that is open 365 days of the year! You will be expected to be regularly available to work any shift during, before or after these hours of operation.
Critical Accountabilities:
- Organize Associate positions by creating daily schedule and ensuring they perform their delegated tasks and responsibilities.
- Help to develop, implement and maintain new and existing programs.
- Resolving issues as they arise and communicate these with Associates, Management and other departments as and when needed.
- Recognizing when to help out with floor staff, assisting them with taking Guests photos, editing and assembling product and ensuring the team meets sales goals.
- Assisting the Photo Port Manager with hiring and training new staff
- Maintain counts and receipts for individual cash drawers. Verifying associates cash drawers when required.
- Resolving Guest complaints.
- Maintaining accurate count of on-site and off-site inventory.
- Collecting stock from warehouse when required.
- Completing daily paperwork
Special Skills and Requirements:
- Exemplary punctuality and time keeping skills.
- Ability to keep a positive attitude in a fast-paced environment.
- Ability to multi-task and communicate effectively is essential.
- Available to work a flexible schedule, that includes evenings, weekends and holidays. Must be available to work a minimum of four shifts a week.
- Reliable, with high integrity and strong work ethic.
- Eye for detail and accuracy.
- Ability to work as part of a team.
- Proactive organizational skills.
- Ability to lift up to 50lbs and to bend, kneel, squat, twist and turn for proper photos documentation.
- Able to stand for extended periods of time.
- Outgoing, friendly, and Guest oriented!
- Full G license.
- Comfortable working at heights with ladders or specialized equipment.
Pay Rate: $20.70/hourly
Ripley's Aquarium of Canada is dedicated to providing an atmosphere free from barriers in order to promote equity and diversity and will ensure the full participation and advancement of members of protected groups, which include but are not limited to women, Indigenous persons, members of visible minority groups, LGBTQ2S+ individuals, and persons with disabilities. Ripley's Aquarium of Canada is committed to ensuring that its hiring process is fair and equitable for all persons.
Ripley's Aquarium of Canada is committed to accessibility and to protecting the human rights of all persons in compliance with the Accessibility for Ontarians with Disabilities Act and the Ontario’s Human Rights Code. We invite and encourage applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our organization. As such, Ripley's Aquarium of Canada will provide reasonable accommodation for any applicant, as requested during the recruitment process. Please contact us at [email protected] if you require assistance with the accommodation process.
Ripley's Aquarium of Canada uses artificial intelligence (AI) technology tools (including ADP Workforce Now) to assist in the screening, assessment, or selection of applicants as part of the recruitment process for this position. Please note that hiring decisions are made by department managers and human resource personnel.
Thank you for your interest in Ripley's Aquarium of Canada! Only those selected for an interview will be contacted further.
Skills Required
- Exemplary punctuality and time keeping skills.
- Ability to maintain a positive attitude in a fast-paced environment.
- Ability to multi-task and communicate effectively.
- Available to work a flexible schedule including evenings, weekends and holidays; minimum four shifts per week.
- Reliable, high integrity, and strong work ethic.
- Eye for detail and accuracy.
- Ability to work as part of a team.
- Proactive organizational skills.
- Ability to lift up to 50 lbs and perform bending, kneeling, squatting, twisting and turning.
- Able to stand for extended periods of time.
- Outgoing, friendly, and guest-oriented demeanor.
- Full G driver's license.
- Comfortable working at heights with ladders or specialized equipment.
- Ability to maintain counts and receipts for cash drawers and verify associates' cash drawers when required.
- Ability to resolve guest complaints and communicate issues with associates and management.
What We Do
Built on the foundation of a daily newspaper cartoon in 1918 — still in print today — Ripley’s Believe It or Not! World Entertainment has grown to be a global leader in family entertainment with more than 100 attractions across nine countries. Along with Ripley’s Believe It or Not!, Ripley’s Aquariums, Guinness World Records attractions, Great Wolf Lodge (Niagara Falls), wax museums, traveling shows, miniature golf courses, mirror mazes, and more, the world of Ripley’s continues to grow through exciting new experiences, and online content. Ripley’s Believe It or Not! World Entertainment is a proud member of The Jim Pattison Group, Canada’s largest private company.
