NEIS, An ARMStrong Insurance Services Company, is seeking a Phone Auditor as we continue to grow our team. Phone Auditors field incoming and make outgoing calls to facilitate insurance premium audits for Worker's Compensation and General Liability policies.
Job Responsibilities:
- Understand and incorporate the fundamental guidelines when completing premium audits
- Make calls to insureds and agents on a daily basis
- Complete audits based on rules and regulations for class code (s), specific state(s) and clients
- Correspond with policyholders CPA's, bookkeepers, agents to gather additional information as needed.
- Maintain an average of 35 billable hours a week for Full Time and 17.5 billable hours a week for Part Time.
- Strong judgement and critical thinking skills
- Competent use of spreadsheets, word processing and e-mail
- Excellent communication skills
- Strong writing skills
- Work well in a team environment
- Ability to multitask
- Ability to read, analyze and interpret financial reports and tax documents
- Bookkeeping experience
- Quickbooks experience
- Bilingual a huge plus!
- Compensation annual range $17 - $18 per billable hour depending on experience.
- Benefit package with health, dental, vision, life and disability coverage options
- 401(k) retirement plan option with company matching
- Generous paid time off policy
- Weekly pay
- Reimbursement of miscellaneous expenses, such as, phone, internet, etc. – monthly
Skills Required
- Strong judgment and critical thinking skills
- Competence with spreadsheets, word processing, and email
- Excellent communication skills
- Strong writing skills
- Ability to work well in a team environment
- Ability to multitask
- Ability to read, analyze, and interpret financial reports and tax documents
- Bookkeeping experience
- QuickBooks experience
- Bilingual ability
What We Do
ARMStrong Insurance Services is the parent company of the leading and most trusted brands in the debt recovery and financial solutions industry. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Altus Receivables Management, Amalgamated Financial Group, Brown & Joseph, NEIS, Paragon, and SubroIQ, each a powerhouse in their own right, providing specialized expertise in debt management and financial services. Our team of seasoned professionals is dedicated to delivering results and maximizing our clients' recovery potential while maintaining the highest standards of integrity and compliance. At ARMStrong Receivable Management, we strive for excellence in every aspect, empowering businesses to overcome financial challenges and reach new heights of success
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