Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.
Assists the Pharmacist in the preparation of prescriptions as permitted by state law. Maintains good customer service by accepting prescriptions or refill requests, processing sales and answering questions for customers. Achieves customer satisfaction by promptly processing prescriptions, sales transactions, and answering questions. Other duties include stocking and pricing over the counter (OTC) items, maintaining the OTC areas, processing clinic medication requisitions, and other duties as required by the pharmacist.
Primary Responsibilities:
- Counts, pours, and packages medication, following all prescription error prevention procedures, for review by the Pharmacist
- Enters prescription and patient information into the pharmacy computer system
- Retrieves medication from stock
- Refers medical, prescription, or other appropriate questions or phone calls to Pharmacist
- At point of sale, verifies that customer receives correct prescription(s)
- Enters sales on cash register, process payments, and bags merchandise at end of sale
- Enters refill requests in IDX, Contacts physician's office or refill hotline regarding refill authorizations
- Answers and transfers phone calls
- Move stock from storage to OTC area, follow plan-o-gram to stock shelves, label OTC products and shelves, complete OTC price changes, and change ad signs
- Any other duties as deem necessary to support clinic and pharmacy activities
- Stock pharmacy shelves and remove out-dated over the counter (OTC) stock, returns, call-ins, etc. from shelves and complete paperwork for returning goods
- Assist customers in locating OTC needs
- Fronts and clean shelves, counters, bins, etc.
- Attend meetings as designated
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High school diploma or equivalent
- Completion of Technician training program
- TSBP Registration
- 2+ years of retail pharmacy experience Or Completion of an Accredited Pharmacy Technician Program
- Proven ability to read merchandise labels and invoices; to ask and answer questions over the phone; to write information on prescriptions
- Proven ability to communicate with customers to handle complaints and problems
- Proven ability to operate computer terminal for processing prescriptions
- Math cash handling - Proven ability to add and subtract; able to make change; able complete daily cash report
- Type 20 WPM
- Stress Tolerance - Proven to receive prescriptions and ring up sales in a fast paced environment
- Physical stamina - Proven to work in fast paced environment, and maneuver around pharmacy
Preferred Qualifications:
- PTCB Certification
- HMO and 3rd party managed care experience
- Proven to know when to refer questions, problems, and complaints to a pharmacist
- 10 key by touch
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18 - $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.
UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Skills Required
- High school diploma or equivalent
- Completion of a pharmacy technician training program
- Texas State Board of Pharmacy registration
- Two or more years of retail pharmacy experience, or completion of an accredited pharmacy technician program
- Ability to read merchandise labels and invoices, ask and answer questions by phone, and write prescription information
- Customer communication skills for handling complaints and problems
- Ability to operate a computer terminal for prescription processing
- Math and cash-handling ability, including making change and completing daily cash reports
- Typing speed of 20 words per minute
- Ability to work in a fast-paced environment and tolerate stress
- Physical stamina and ability to maneuver around a pharmacy
- PTCB certification
- HMO and third-party managed care experience
- Ability to identify when questions, problems, and complaints should be referred to a pharmacist
- 10-key proficiency by touch
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — Paid time off is often regarded as generous, with meaningful accrual and flexibility to use it. While practices can vary by team, the overall time-off offering stands out as a relative strength.
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Retirement Support — A 401(k) plan with employer matching is available and generally well-regarded for supporting long-term savings. It remains valuable, though candidates should verify the current match formula.
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Parental & Family Support — Programs such as parental leave, family medical leave, and adoption assistance are included as notable elements of the total rewards package. These resources can meaningfully support work-life balance when applicable to the role and location.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.