Pharmacy Assistant

JOB PURPOSE:

The Pharmacy Assistant supports the daily operations of the pharmacy by providing efficient customer service, assisting with prescription intake and data entry, processing sales, and maintaining a clean and organized pharmacy environment. The Pharmacy Assistant performs assigned duties under the direction and supervision of a Pharmacy Technician and/or Pharmacist.

ESSENTIAL DUTIES/RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required but is not intended to be a conclusive list. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Operates the pharmacy cash register and processes customer transactions accurately.
• Assists with prescription intake and prescription data entry under the supervision of a Pharmacy Technician.
• Processes and rings up prescription (Rx) and over-the-counter (OTC) purchases under appropriate supervision.
• Assists pharmacy staff with preparing and organizing prescription orders as directed.
• Provides courteous and professional customer service and assists customers with general pharmacy inquiries within the scope of the position.
• Assists in maintaining the cleanliness, organization, and appearance of the pharmacy and work areas.
• Helps ensure customers are acknowledged and assisted in a timely and professional manner.
• Assists pharmacy staff with routine administrative and operational tasks as assigned.
• Follows all pharmacy policies, procedures, safety requirements, and applicable regulations.
• Performs other duties as assigned by the Pharmacist or Pharmacy Manager.

• Perform other duties as assigned by supervisor.

EDUCATION/QUALIFICATIONS:

• High school diploma or equivalent.
• Graduate of an accredited Pharmacy Technician training program.
• Eligible to sit for the Pharmacy Technician Certification Board (PTCB) examination upon meeting applicable eligibility requirements.

• Previous pharmacy, retail, or customer service experience preferred.
• Excellent communication and interpersonal skills.
• High attention to detail and strong problem-solving abilities.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong communication and interpersonal skills.
• Excellent customer service skills and a professional, courteous manner.
• Ability to learn pharmacy procedures, systems, and terminology quickly.
• Ability to work accurately and efficiently in a fast-paced pharmacy environment.
• Strong attention to detail and ability to follow instructions.
• Ability to maintain confidentiality of customer and patient information.
• Ability to work effectively as part of a team.
• Dependable, organized, and willing to learn.
• Ability to remain calm and professional in stressful or high-volume situations.

SAFETY & HEALTH RESPONSIBILITIES:

Pay-Less Markets is committed to providing and maintaining a safe, secure, and healthy work environment for all employees and customers. As part of this commitment, Pay-Less Markets has developed safety, security and occupational health policies, practices, and standards.

With this understanding, all employees are required to: Adhere to all local and federal safety and environmental codes, ordinances, standards and laws; adhere to all Pay-Less Markets and local safety plans, policies, practices and standards; be aware of and follow all safety rules of your work site; report any unsafe conditions or accidents to your supervisor and participate in mandatory or available safety training.

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk, hear, and respond to customers and employees. The employee frequently is required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee is required to walk and stand for extended periods of time. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions, heat and cold.