Pharmacist

Neighborhood Outreach Access to Health (NOAH) is a Federally Qualified Health Center (FQHC) that offers comprehensive, integrated, and affordable healthcare services to people in need. We serve over 40,000 neighbors with a variety of services, including medical, dental, behavioral health, nutrition, preventive health, eligibility assistance, and health education programs.

At NOAH, we are dedicated to promoting the overall wellness of our employees by fostering a supportive and balanced work environment. We understand the importance of physical, mental, and emotional well-being, and we strive to create a workplace where our team members can thrive both personally and professionally. Join us in making a difference in our community while enjoying a fulfilling and rewarding career.

Job Summary:

The Community Pharmacist supports efficient workflow in the pharmacy and assists the Director of Pharmacy in identifying ways to enhance patient care while optimizing inventory management and financial performance.

Supervisory Responsibilities:

• Assists the Director of Pharmacy with staff hiring and training. 

• Reinforces the direction of Director of Pharmacy in staff performance by coaching, and providing constructive feedback, monitoring patient care, and fostering team member development.

Duties/Responsibilities:

Patient Care

• Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and thoroughly answers questions.

• Anticipates patient needs and proactively offers services to enhance positive patient outcomes. 

• Participates and assists in events that reflect the unique communities we serve as requested by the Director of Pharmacy. 

• Counsels’ patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed.

Pharmacy Operations

• Performs pharmacist tasks including compounding, drug therapy reviews, and verification.

• Reviews, interprets, and accurately dispenses prescribed medications.

• Ensures the pharmacy operates in accordance with regulations, company policies and standards.

• Assists Director of Pharmacy in establishing policies and procedures that promote the efficient workflow of the pharmacy including assigning roles, coordinating activities, and soliciting team member suggestions.

• Responsible for the opening and closing of the pharmacy and shift change duties.

• Maintains current knowledge of information technology associated with pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers to provide support to patients as well as pharmacy staff.

• Ensures the accurate processing of insurance claims to resolve patient issues and prevent payment rejections.

• Follow-up with medical providers’ offices to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions.

• Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management and other healthcare services.

• Assists and supports the Director of Pharmacy in analyzing performance data including pharmacy financial, patient care, and implementation of procedures for pharmacy asset protection and inventory management.

Communication

• Supports the Director of Pharmacy and clinic leadership by communicating relevant health and wellness services or strategy information to pharmacy staff.

Required Skills/Knowledge/Abilities: 

• Excellent verbal and written communication skills.

• Interpersonal and customer service skills.

• Organizational skills and attention to detail.

• Excellent time management skills.

• Strong analytical and problem-solving skills.

• Process improvement mindset.

Education and Experience:

• Bachelors Degree or PharmD degree from an accredited education institution.

• Current Arizona pharmacist licensure.

• Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable stated and federal controlled substance laws.

• Certified Immunizer or willing to become an immunizer within 90 days of hire.

• Basic Life Support certification (BLS)

Preferred Qualifications:

• At least 1 year experience as a pharmacist in a community setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.