PFE 2026 - Data: CRM & Operational Data Management internship

Posted 16 Hours Ago
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Tunis, TUN
In-Office
Internship
eCommerce • Logistics • Retail • Software
The Role
Audit and centralize operational CRM data from scattered Google Sheets and databases. Clean and standardize data, design a consolidated data architecture, rebuild and automate workflows (returns, order confirmations, claims), create automated reports for sales agents, and implement data validation and governance.
Summary Generated by Built In

Internship Description: Audit, clean, and centralize Kamioun's operational data systems currently scattered across Google Sheets, database connections, and multiple touchpoints. Rebuild broken workflows for returns, order confirmations, claims management, and sales agent reporting into a unified, automated data infrastructure.

What will you do:

  • Map and audit existing data flows: Document all current Google Sheets, database connections, and data sources used for CRM and operational processes (orders, returns, claims, confirmations)

  • Clean and standardize data: Identify inconsistencies, duplicates, and data quality issues across systems; implement cleaning protocols

  • Design centralized data architecture: Build specifications for consolidated data warehouse or centralized system replacing fragmented sheets

  • Rebuild broken processes: Fix and automate workflows for returns processing, order confirmations, and claims management

  • Develop automated reporting: Create daily/weekly reports for sales agents replacing manual sheet manipulation

  • Implement data validation and governance: Establish rules to prevent future data degradation and ensure data consistency

Technical skills: Proficient in SQL and Python, advanced Google Sheets/Apps Script capabilities, experience with ETL processes, familiarity with data modeling and warehouse concepts, data visualization tools.

Soft skills: Systematic thinker, strong documentation skills, process-oriented, comfortable with ambiguity in legacy systems, ability to work autonomously.

Skills Required

  • Proficient in SQL
  • Proficient in Python
  • Advanced Google Sheets and Apps Script capabilities
  • Experience with ETL processes
  • Familiarity with data modeling and data warehouse concepts
  • Experience with data visualization tools
  • Systematic thinker
  • Strong documentation skills
  • Process-oriented
  • Comfortable with ambiguity in legacy systems
  • Ability to work autonomously
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The Company
22 Employees
Year Founded: 2020

What We Do

Kamioun is a mobile-first B2B commerce platform that connects Fast Moving Consumer Goods (FMCG) manufacturers with corner shops and small retailers in Tunisia and Africa. Its mission is to empower small retailers by providing seamless access to inventory and optimizing the supply chain through innovative technology and efficient logistics, enabling them to receive products in less than 24 hours.

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