Personal Lines Account Manager

Posted 13 Hours Ago
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Houston, TX, USA
In-Office
Senior level
Real Estate
The Role
Manage an established personal lines insurance book of business, including quoting new and renewal business, re-marketing accounts, processing endorsements, completing ACORD forms, advising clients, managing receivables, and cross-selling policies. The role emphasizes client retention, personalized service, accurate documentation, and account growth. Candidates need a Property and Casualty license, at least five years of insurance service experience, strong communication and customer service skills, and proficiency with Microsoft Office.
Summary Generated by Built In

About Us:

Benchmark Insurance Group of Texas is seeking an experienced Personal Lines Account Manager to oversee their own, already established, book of business. We’ll collaborate to establish ambitious goals to propel your career forward and provide you the support you need to achieve them. You will be responsible for reviewing and advising on new business, renewals, and endorsements as well as provide a personalized experience to all clients. Retention is our primary goal and we strive to provide exceptional customer service to all our clients, with courtesy and professionalism.

Duties and Responsibilities:

  • Deliver a high level of personal attention to prospective and existing customers
  • Quote new business and re-market existing business
  • Gather information and evaluate clients’ needs against available insurance products for each client
  • Provide coaching on personal insurance policy options upon request
  • Extensive knowledge and ability to complete various Acord forms
  • Ability to accurately deliver policy and endorsement documentations in a timely manner
  • Manage account receivables for direct bill and agency bill accounts, as well as accounts setup on premium financing
  • Ability to upsell and/or cross sell other policies
  • Assume other job responsibilities as assigned by manager

What you'll bring to the table:

  • Property and Casualty Insurance License (required)
  • At least 5 year insurance service experience (required)
  • High School Diploma/GED (required)
  • Detail oriented
  • Excellent communication skills
  • Excellent customer service skills
  • Strong aptitude for computer programs including Microsoft Office (required)
  • AMS360 experience a plus but not required
  • Ability to function well in a small agency environment
  • Must be pro-active, a team player, and ready to hit the ground running!

Job Type: Full-time

Extra perks we offer:

  • Salaried positions
  • PTO after a 90-day probationary period
  • Up to 10 paid holidays
  • Healthcare coverage after 90-day probationary period
  • Bonus and commission structure
  • Great co-workers! We are all fun, lend a helping hand, and are always excited to add a great candidate to our team!

Onboarding time:

  • Ongoing training, as well as industry experts working close-by
  • 90-day probationary period

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off

Supplemental Pay:

  • Bonus opportunities
  • Commission pay

Application Question(s):

  • Expected salary requirements?
  • What is the premium size of the book of business you have managed

Experience:

  • Independent Agency: 3 years (Preferred)
  • Property and Casualty Insurance: 5 years (Preferred)

License/Certification:

  • Property and Casualty License (Required)

Work Location: In person

Skills Required

  • Property and Casualty Insurance License
  • At least 5 years of insurance service experience
  • High School Diploma or GED
  • Proficiency with Microsoft Office and computer programs
  • Independent agency experience
  • At least 5 years of Property and Casualty Insurance experience
  • AMS360 experience
  • Excellent communication skills
  • Excellent customer service skills
  • Detail-oriented work style
  • Ability to work effectively in a small agency environment
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The Company
3 Employees
Year Founded: 2020

What We Do

Rise Group Investments is a Houston-based real estate investment and development firm focused on acquiring and repositioning value-add commercial properties, particularly industrial, retail, office, and hospitality assets across Texas and select Sun Belt markets. It applies data-driven underwriting, proptech and AI analytics, and a hands-on model spanning acquisitions, development, leasing, sales, and property management to enhance asset performance and deliver lasting value for investors and communities.

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