The Role
Lead and supervise secured personal lending across a region: coordinate strategy with Secured Loan Business Head, monitor sales performance and KPIs, oversee credit processes, respond to audit findings, prospect and visit debtors, recommend credit exceptions, and coach/train loan officers and managers to ensure compliant operations and business growth.
Summary Generated by Built In
- Berkoordinasi dengan Secured Loan Business Head terkait strategi product, kebijakan, prosedur, target, marketing channel di Regional
- Berkoordinasi dengan Secured Loan Business Head dalam menentukan potensi dan action plan dalam meningkatkan market share Secured Loan di Region
- Melakukan monitoring dalam rangka pencapaian target dan pengembangan bisnis di Region terkait implementasi strategi Secured Loan dimasing-masing region bekerjasama dengan Networ
- Berkoordinasi dengan Secured Loan Business Head dan tim Retail Loan Management, Network untuk monitoring temuan audit dan memberikan jawaban temuan Audit Internal dan external di Region
- Melakukan monitoring dalam sales management dan performance monitoring untuk Region melalui Weekly Meeting Pipeline dan Business Review untuk monitoring dan mereview pencapaian KPI Secured Loan di Region
- Memastikan Credit Process masing masing Region dengan melakukan supervisi dan ikut melakukan prospecting dan berkoordinasi dengan Network dan divisi terkait untuk melakukan Plan Visit ke Debitur
- Berkoordinasi dengan Secured Loan Business Head memberikan rekomendasi kredit sesuai dengan ketentuan yang berlaku terkait pengajuan kredit dan pengajuan terkait Deviasi Syarat, Deviasi Dokumen Legalitas, Perubahan Syarat, FPKD, Pricing dan pengajuan sejenis lainnya oleh Network
- Memberikan supervisi kepada Secured Loan Officer & Secured Loan Manager, serta memastikan Secured Loan Officer & Secured Loan Manager mempunyai pengetahuan, hard skill dan product knowledge yang baik baik melalui coaching, training, refreshment dan sharing secara regular
- Memastikan aktifitas pengelolaan bisnis / operasional di Unit Kerjanya sesuai ketentuan yang berlaku.
About UsBank OCBC was established in Bandung in 1941 under the name Nederlandsch Indische Spaar en Bank Deposit. As of September 30, 2019, Bank OCBC serves its customers through 292 office networks in 58 cities in Indonesia, equipped with 691 Bank OCBC ATM units that can be accessed in more than 200,000 ATM networks in Indonesia, as well as connected with more than 750 OCBC ATM networks Groups in Singapore and Malaysia. Bank OCBC also serves its customers through digital channels, including mobile banking and internet banking, both for individual and corporate. Bank OCBC received an idAAA (stable) rating from PT Pemeringkat Efek Indonesia (PEFINDO) and AAA (idn)/ stable from PT Fitch Ratings Indonesia.
Skills Required
- Coordinate with Secured Loan Business Head on product strategy, policy, procedures, targets, and marketing channels for the region
- Monitor sales management, performance, KPI achievement, and conduct weekly pipeline and business review meetings
- Supervise and ensure proper credit process implementation, including prospecting and debtor visits
- Provide credit recommendations and handle credit deviation requests (documents, pricing, terms) per regulations
- Respond to internal and external audit findings and coordinate remediation with Retail Loan Management and Network
- Provide regular coaching, training, and knowledge sharing to Secured Loan Officers and Managers (hard skills and product knowledge)
- Ensure business and operational activities in unit comply with applicable regulations
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The Company
What We Do
PT Bank OCBC NISP Tbk is a leading financial institution in Indonesia that provides a wide array of banking products and services to corporate, SME, and individual customers. Operating through business, consumer, and global markets segments, it offers savings, loans, credit cards, mutual funds, and insurance products. The company is a subsidiary of OCBC Overseas Investments Pte. Ltd. and is one of Indonesia's top ten banks.
